|[February 04, 2014]
Zendesk Names New Board Members with Leadership Backgrounds from Facebook, Amazon.com and Macromedia
SAN FRANCISCO --(Business Wire)--
Zendesk, the leading provider of cloud software for better customer
service, today announced three appointments to its board of directors:
Caryn Marooney, vice president of technology communications at Facebook (News - Alert);
Elizabeth "Betsey" Nelson, former chief financial officer of Macromedia;
and former Amazon.com General Counsel Michelle Wilson.
The appointments come as Zendesk separately announced that�it
reached 40,000 customers�now using its software to serve more than
300 million people worldwide.
The three directors bring a breadth of experience in communications and
marketing, finance and law to the board. They join current directors
Peter Fenton, a general partner at Benchmark; Dana Stalder, a general
partner at Matrix Partners; Mikkel Svane, Zendesk CEO and founder; and
Devdutt Yellurkar, a partner at Charles River Ventures.
"Caryn, Betsey and Michelle know what it takes to turn growing companies
into some of the most respected brands in the world," Svane said. "Their
talents will help us share our vision for bringing companies and
customers closer together with even more people around the world."
Marooney leads Facebook's product, platform, infrastructure and
technical recuiting communications. Prior to joining Facebook in 2011,
Marooney co-founded the OutCast Agency, where she was the CEO and
responsible for the planning and execution of communications for
companies such as Amazon.com, Netflix, salesforce.com and VMware.
The chair of Zendesk's audit committee, Nelson served as the executive
vice president and chief financial officer from 1996 to 2005 at
Macromedia (acquired by Adobe), and currently is on the board of
directors of Pandora (News - Alert), Nokia and LivingSocial. Previously, she held board
seats at Ancestry.com, SuccessFactors and Autodesk.
As Amazon.com's general counsel from 1999 to 2012, Wilson led the
company's legal, intellectual property, government affairs, and
compliance and ethics functions and was the company's corporate
secretary, working closely with the board of directors. She was promoted
to senior vice president in 2001, and she participated in operating and
strategic decisions across the company.
New Sales, People Operations Executives
Zendesk also has made notable additions to its executive team with
Marcus Bragg as senior vice president of worldwide sales and customer
success, and Anne Raimondi as vice president of people operations.
Bragg began his career at RightNow Technologies, a SaaS-based CRM and
customer experience software provider, as its third team member in 1998.
He led global sales, professional services and client success as
RightNow grew to over 1,000 employees and became a public company. He
joined Oracle (News - Alert) after its 2012 acquisition of RightNow, where he served as
group vice president of customer experience and CRM.
Raimondi joined Zendesk from TaskRabbit, where she was the chief revenue
officer. Previously, she was a founding team member at Blue Nile, then
joined eBay (News - Alert) where she launched eBay Stores and headed marketing,
merchandising and seller features. She also has served as vice president
of product and marketing for Insider Pages (acquired by Citysearch (News - Alert)/IAC),
head of product and user experience at Zazzle, and vice president of
marketing for SurveyMonkey.
Zendesk builds cloud software for better customer service, bringing
companies and their customers closer together. With Zendesk, companies
engage directly and openly with customers, building more meaningful
customer relationships that last a lifetime. More than 40,000 customers
use Zendesk to provide service to more than 300 million people
worldwide. Founded in 2007 and based in San Francisco, Zendesk has
offices in seven countries and funding from Charles River Ventures,
Benchmark, GGV Capital, Index Ventures, Matrix Partners and Redpoint
Ventures. Learn more at www.zendesk.com.
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