Retail Industry ICT Priorities and Procurement Market Trends Reports
(M2 PressWIRE Via Acquire Media NewsEdge) RnRMarketResearch.com adds "ICT Priorities in the Retail Industry - Enterprise ICT investment plans" and "ICT procurement trends in the Retail Industry - Enterprise ICT investment plans" market research reports to its store. Key Market Issues discussed in the report ICT Priorities in the Retail Industry - Enterprise ICT investment plans (http://www.rnrmarketresearch.com/ict-priorities-in-the-retail-industry-enterprise-ict-investment-plans-market-report.html ) include:
In line with their strategic objectives of improving security and privacy, retailers are placing a high degree of importance on security, with 96% of respondents currently operating with such solutions in place.
In order to deal with continuously changing customer preferences, increasing competition, and rising churn rate, retailers are continuously looking to adopt various business intelligence (BI) tools such as data warehousing/marts and analytics.
The soaring demand for storing, managing, and retrieving the ever increasing volumes of business and customer data is driving the demand for various enterprise content management (ECM) solutions such as document management and records management amongst retailers
Retailers are placing a lot of emphasis on implementing a range of IT systems management solutions in order to reduce the complexity of their ICT infrastructure and achieve standardisation.
Retailers are looking to deploy various virtualization technologies such as server, storage, network, and desktop virtualization in order to reduce their infrastructure costs relating to servers, data centres, hard disk drives, computing devices and peripherals, and networking equipment.
Key Highlights of this report include:
With the increasing need to improve workflow and processes and reduce time to market for their products and services, the adoption of PLM and BPM solutions is set to witness an upward momentum as 53% and 54% of retailers are planning to invest in these applications respectively in the next two years.
Kable's survey finds that the demand for real-time business intelligence and social sentiment analysis is expected to increase within retailers, with 48% and 43% of respondents respectively planning to invest here in the next two years.
The survey reveals that content and web filtering is set to witness the highest adoption rate in the coming two years as 67% of retailers are planning to invest here during the specified period.
Although tablet computing is assigned a relatively low priority, the adoption of such solutions is set to gain traction as 54% of retailers are planning investments in this technology in the coming twenty-four months in order to improve productivity and provide flexibility to their shop floor employees and sales teams.
With a penetration rate of 74%, cloud computing is the least popular solution amongst retailers; however, advantages such as greater scalability, flexibility, reduced costs, and ease of management are set to provide some momentum to the adoption of such solutions.
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Key Market Issues discussed in the report ICT procurement trends in the Retail Industry - Enterprise ICT investment plans (http://www.rnrmarketresearch.com/ict-procurement-trends-in-the-retail-industry-enterprise-ict-investment-plans-market-report.html ) include:
Given the competitive nature of the retail sector, it is highly important for retailers to gain efficiencies in their normal business operations. This is evident from the survey as respondents assign the highest rating to the business objective of raising efficiency.
Retailers dealing with constrained ICT budgets are looking to deploy technology solutions that offer value for money. They are therefore selecting ICT vendors who can offer quality products at the most realistic prices possible.
Kable's survey reveals that 48% of retailers have a somewhat complex ICT infrastructure and 15% of retailers state that their ICT infrastructure is very complex, primarily due to the increasing adoption of disparate and redundant technologies.
According to Kable's survey, the IT objective of 'better demonstrate the value of IT to the business' has been assigned a decent level of importance by retailers with a rating of X out of 4.
Analysing the data by size of respondent shows that large retailers are more inclined to adopt a hosted model, with 40% of respondents preferring hosted services compared to 34% of small and medium-sized retailers.
Key Highlights of this report include:
The survey shows that, local resellers have an edge over national ones, with 28% of retailers purchasing technologies from local resellers compared to 18% from national resellers.
Business objective relating to increasing customer satisfaction also has significant influence on IT investment strategy amongst retailers, with average ratings of X on a scale of 1 to 4.
According to the survey, retailers assign the highest rating (X on a scale of 1 to 4) to the IT objective of 'align IT with overall business goals' as they look to improve their IT processes in order to achieve their strategic objectives.
According to Kable's survey, the criterion of leading-edge technology is assigned the utmost importance when selecting an ICT vendor, with an average rating of X on the scale of 1 to 4.
According to Kable's survey, the CIO is considered to be the most important position in making ICT purchasing decisions within any retailer, with a rating of X on a scale of 1 to 4.
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