|[December 06, 2013]
TMC Unveils SmartVoice Conference
NORWALK, Conn. --(Business Wire)--
TMC (News - Alert) and HD Voice News today announced the addition of their SmartVoice
Conference, held January 28, 2014, at the Miami Beach Convention
Center. This event will focus on the benefits of Smart Voice services
such as call recording/archiving, HyperVoice text-to-speech indexing,
voice biometrics and voice analytics. The expo provides attendees with
actionable insights from top industry experts and companies on current
and future state of the technology.
Call recording/archiving provides a detailed record of sales and call
center interactions, as well as standard compliance activities in
financial, health care, and legal firms. Adding Hypervoice
text-to-speech indexing provides an easy search of all business
conversations by key word or phrase with the ability to play back the
corresponding. Voice biometrics provide an easy way to authenticate
employees and customers, eliminating passwords and pass phrases while
speeding up call center interactions. Voice analytics is the tool to
datamine call archives, allows businesses to identify the best call
center practices and sift through calls to discover market trends.
From Dumb Calling to Smart Voice
Call recording/call archiving
Voice Biometrics - "My Voice is my passport"
Voice quality - The cornerstone for Smart Voice Services
From speech to text to HyperVoice
Voice analytics -Mining call center traffic for competitive
intelligence and business improvement
Smart Voice, UC, and WebRTC - How do they all fit together?
"Smart Voice is a more efficient and cost-effective way to make calls
and in a market filled with Cloud-Based VoIP/UC Services, carriers need
innovative new services like this to compete," said Doug Mohney, HDVoice
News Editor-in-Chief and conference chairman. "Having an event focused
solely on Smart Voice Services gives attendees the chance to explore
this growing opportunity and see what products, trends and techologies
are coming down the pipeline and how it will increase ARPU."
is now open. The SmartVoice Conference is collocated with ITEXPO (News - Alert), held
January 28-31, 2014, at Miami Beach Convention Center, Miami Florida.
For more information regarding the SmartVoice agenda please contact Doug
For media inquiries, contact Ashley
Baster. Companies interested in exhibiting, sponsorship or
advertising packages for SmartVoice Conference should contact TMC's Joe
Fabiano at 203-852-6800 x132.
TMC is a global, integrated media company that supports clients' goals
by building communities in print, online, and face to face.�TMC
publishes multiple magazines including Cloud
Computing, M2M Evolution, Customer,
is the leading source of news and articles for the communications and
technology industries, and is read by as many as 1.5 million unique
visitors monthly. TMC produces a variety of trade events, including ITEXPO,
the world's leading business technology event, as well as industry
events: Asterisk (News - Alert) World; AstriCon; ChannelVision (CVx) Expo; Cloud4SMB
Expo; Customer Experience (CX) Hot Trends Symposium; DevCon5 - HTML5 &
Mobile App Developer Conference; LatinComm Conference and Expo; M2M
Evolution Conference & Expo; Mobile Payment Conference; Software Telco
Congress, StartupCamp; Super Wi-Fi Summit - The Global Spectrum Sharing
and TV White Space Event; SIP Trunking-Unified Communications (News - Alert) Seminars;
Wearable Tech Conference & Expo; WebRTC Conference & Expo III; and more.
Events for additional information.
About HD Voice News:
Since 2009, HD
Voice News has tracked the growing ecosystem of wideband voice
services, solutions, and hardware around the globe. The publication's
third report on the industry, "HD Voice 2013: Explosion," is available
on the TMCnet
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