Virgin America Takes Off With Highest Honors At Passenger Choice Awards
ANAHEIM, Calif., Sept. 10, 2013 /PRNewswire via COMTEX/ --
The world's travelers have named Virgin America as winner of the Best Overall Passenger Experience award for the 2013 Passenger Choice Awards. Virgin America and several other airlines received high honors at the Awards Ceremony, this year held 9 September at the Airline Passenger Experience Association's annual EXPO in Anaheim, Calif. USA.
The awards program takes the flight experience directly to the passengers, who can rate their travel experience year-round by way of an online survey at www.passengerchoiceawards.com. Results are tabulated by consumer measurement and information leader, the Nielsen Company. Nielsen is recognized globally for providing market research, insights and data.
"This year's program has seen the most impressive turnout yet, and we have winners from every corner of the globe," said Dominic Green, APEX Events & EXPO chair and Senior Director, Content Business at Thales Avionics. "We congratulate the winners of the 2013 Passenger Choice Awards and remind passengers that this contest is open year-round. Fill out the survey every time you fly!"
The 13 categories of awards ranged from best entertainment options and inflight publication to best overall. In its fourth year, the Passenger Choice Awards are recognized as a leading way to measure industry excellence and to garner direct passenger feedback.
The winners of the 2013 Passenger Choice Awards are:Best Overall Passenger Experience - VIRGIN AMERICA Best in Region: Africa - ETHIOPIAN AIRLINESBest in Region: Americas - VIRGIN AMERICABest in Region: Asia and Australasia - GARUDA INDONESIABest in Region: Europe - VIRGIN ATLANTICBest in Region: Middle East - EMIRATESBest Inflight Publication - TACA INTERNATIONAL AIRLINESBest IFE User Interface - VIRGIN ATLANTICBest Inflight Connectivity & Communications - NORWEGIAN AIR SHUTTLEBest Inflight Video - TAP PORTUGALBest Cabin Ambiance - SWISSBest Food & Beverage (in conjunction with the International Flight Services Association) - TURKISH AIRLINESBest Ground Experience - VIRGIN AMERICA
Receiving the 2013 Lifetime Achievement Awards was Patrick Brannelly, Emirates. The 2013 Outstanding Contribution Award was presented to Michael Childers, Lufthansa Systems.
APEX also recognized two member companies for innovation and contribution to the industry with the annual Avion Awards. These awards were judged by industry peers and members of the media.
Avion Award: Best Single Achievement in Passenger ExperienceDelta Air Lines: The Sky Deck(SM)
Avion Award: Best Achievement in TechnologyAKQA: Fly Delta App for iPad
And new to the APEX Awards Ceremony was the Newcomer of the Year Award, presented to a new association member company. The award was presented to SmartTray International.
The 2014 awards cycle is now open. The public is invited to vote at www.passengerchoiceawards.com year-round. Become a fan of the Passenger Choice Awards on Facebook and follow us on Twitter.
About the Passenger Choice AwardsThe Passenger Choice Awards were created by the Airline Passenger Experience Association (APEX) to give voice to airline passengers. APEX encompasses a network of professionals that are committed to providing an outstanding airline experience for passengers around the globe. For an opportunity to weigh in, visit www.passengerchoiceawards.com to vote and be sure to visit the Passenger Choice Awards fan page on Facebook.
Contact: Chris Peterson, Communications Specialist, APEXcpeterson@kellencompany.com +1-678-303-2968
SOURCE Airline Passenger Experience Association (APEX)
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