Cox Taps New VP and GM of Home Security, Smart Home Business
Sep 10, 2013 (Close-Up Media via COMTEX) --
Cox announced that Kristine Faulkner will lead the company's Home Security organization and direct future Smart Home product initiatives that utilize technology to help customers interact with their residences, even when away.
According to a release, Faulkner, as vice president and general manager of Home Security and Smart Home, will oversee all related operational strategies, including marketing, sales and customer experience. Currently available in Arizona, California, Connecticut, Ohio, Oklahoma, Rhode Island and Virginia, Faulkner will plan rollouts of Cox Home Security to additional markets and define the roadmap of services to scale the Smart Home portfolio.
"The majority of people consider home and family their most precious assets," said Faulkner. "There is tremendous opportunity to utilize Cox's existing broadband technology to help connect these customers to what they value most."
Cox said Cox Home Security provides features not found in most traditional alarm systems with time-saving, cost-saving, and worry-saving features to help customers manage their family's safety. The 24/7 secure monitoring systems feature:
-Intrusion and home safety monitoring (includes fire, gas and flood)
-Remote access so the system can be controlled away from home via a secure online site or Smartphone app
-Email/Text alerts to notify customers of occurrences at the home
-Safety sensors to detect hazardous conditions such as carbon monoxide and smoke
-Secure video monitoring available via smart phone or a web browser
-Control of home functions such as lighting and temperature
While the current Home Security product includes many Smart Home features, Faulkner's team will develop additional capabilities and applications that allow customers to interact with their home and family anytime, anywhere.
"Kristine has consistently driven aggressive growth via new product development and execution, helping Cox Business move from $100 million to more than $1 billion in annual revenue," said Jill Campbell, executive vice president and chief operating officer. "Most recently, she served as vice president of new growth and development where she helped manage several new products move through idea, trial, pilot and launch phases. Kristine has the experience and the passion to nurture new businesses for significant future growth."
In her more than 13 years at Cox, the Company said Faulkner helped lead Cox Business to recognition among peers: a multiple system cable operator to be honored by J.D. Power and Associates as a top provider among businesses and the first to be ranked among the top tier Ethernet providers by Vertical Systems Group. While serving as a new growth and development executive, she oversaw the launch of PayLeap, the small business payment solution, and myflare, a cloud-based personal media management service, among other initiatives.
Cox Communications is a broadband communications and entertainment company.
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