Comm100 Live Chat Android App Upgraded with Optimized User Interface & User-Friendly Design
VANCOUVER, British Columbia, Aug. 29, 2013 /PRNewswire via COMTEX/ --
Comm100, the leading global provider of enterprise-level customer service and communication solutions, announced today significant upgrades to the company's current Android app for its Comm100 Live Chat solution. The upgrade features a redesigned user interface with improved aesthetics and more user-friendly functions.
Users new to Comm100 Live Chat previously had to sign up via the web version. The upgrade enables them to complete simple signups directly through the Android app. After signing up, users can use the app's new step-by-step wizard to learn how to get started and start chatting immediately. A new visitor simulation feature presents several test chat experiences so operators quickly become accustomed to the app layout and functions.
Before this upgrade, push notifications were only available for new chats and new messages while the app is running in the background. This upgrade adds push notifications to alert users to the presence of any new visitors and when any chat session has ended.
"Our solutions succeed in the marketplace because they are easy to use and accessible to a wide range of users," said Kevin Gao, Founder and CEO of Comm100. "With this upgrade we provide customer service managers with even more reasons to enable staff to conduct secure and professional customer communications through Android devices. It delivers the same fast and streamlined performance as our desktop version with the added benefits of mobility and efficient operation."
Comm100 Live Chat is a professional website chat solution that allows businesses to efficiently manage customer inquiries and drive sales through the identification and engagement of potential customers. Comm100 Live Chat Android App is specifically designed for businesses to chat with their website visitors on Android devices so as to keep connected with their customers while on the go. For more information about Comm100 Live Chat, please visit http://www.comm100.com/livechat/.
Comm100 is the leading global provider of enterprise-level customer service and communication solutions that enable businesses of any size to better serve, inform, and convert their customers. Comm100 offers its more than 200,000 clients seamlessly integrated solutions including Live Chat, Email Marketing, Support Ticket, Help Desk, Forum and Knowledge Base. Learn more at: http://www.comm100.com/.
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