Ericsson opens new Global Service Center office in Queretaro, Mexico
Feb 27, 2013 (M2 PRESSWIRE via COMTEX) --
Ericsson's Global Service Center Mexico is one of Ericsson's four Global Service Centers in the world.
Ericsson's main objective is to foster scale efficiencies in order to provide lower costs on their services with more efficient support.
Today, the Global Service Center Mexico has more than 2,000 employees to support the whole Ericsson group and they have high expectations on terms of growth for the coming years.
Ericsson will open an extension of GSC in Queretaro at "Empresalia", the biggest Corporate Campus of the state, this Center will help to develop the human resources at the entity and also will backup the activities at GSC MX.
The total investment on the first year will be of 13 million dollars, with this a new 8,000 m2 building will be opened, and this will represent new Planning, Design, Implementation and Support Services delivered to our America and Europe customers.
Queretaro will also have a Global Network Operation Center (GNOC) operating at its facilities, with the latest technology for remote monitoring and administration of telephone network operations and Ericsson global customers.
During the development of this project, Ericsson have always had the entire support of the Federal Government through the Secretary of Economics and ProMexico, and its consolidation is a high value investment for Mexico because is managed by a global leader telecommunications company that provide services for network operators. Notes to editors
Download high-resolution photos and broadcast-quality video at www.ericsson.com/press .
Ericsson is the world's leading provider of communications technology and services. We are enabling the Networked Society with efficient real-time solutions that allow us all to study, work and live our lives more freely, in sustainable societies around the world.
Our offering comprises services, software and infrastructure within Information and Communications Technology for telecom operators and other industries. Today more than 40 percent of the world's mobile traffic goes through Ericsson networks and we support customers' networks servicing more than 2.5 billion subscribers.
We operate in 180 countries and employ more than 100,000 people. Founded in 1876, Ericsson is headquartered in Stockholm, Sweden. In 2011 the company's net sales were SEK 226.9 billion (USD 35.0 billion). Ericsson is listed on NASDAQ OMX, Stockholm and NASDAQ, New York stock exchanges.
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Ericsson Corporate Public & Media Relations
Phone: +46 10 719 69 92
Ericsson Investor Relations
Phone: +46 10 719 00 00
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