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Infonetics: PBX Revenue Falls Despite Demand; Unified Communications Vendor Battle Looming
CAMPBELL, Calif. --(Business Wire)--
Market research firm Infonetics
Research released vendor market share and preliminary analysis from
its 4th quarter 2012 (4Q12) and year-end Enterprise
Unified Communications and Voice Equipment report. (Full report
published March 4.)
ANALYST NOTE
"Following two years of modest growth, the PBX
market had a tough 2012. While shipments grew, competitive pricing
pressure persisted, driving down worldwide revenues, exacerbated by
Europe's tough economic conditions," notes Diane
Myers, principal analyst for VoIP, UC, and IMS at Infonetics
Research.
"On a brighter note, unified communications ended the year on a high
note, led by Microsoft and its Lync platform," Myers
continues. "We expect the PBX (News - Alert) market to move back into positive
territory in 2013, with moderate growth in addition to continued strong
adoption of UC
applications by large and mid-market enterprises looking to improve
flexibility and productivity."
ENTERPRISE TELEPHONY MARKET HIGHLIGHTS
-
The global PBX/KTS
market totaled $8.1 billion in 2012, down 4% from 2011; the EMEA
region alone declined 10%
-
In 2012, the unified communications segment grew 8% year-over-year
-
North America and APAC were the regions to net positive revenue gains
in the PBX market in 2012, growing a modest 2% and 1%, respectively
over the previous year
-
Pure IP PBX licenses grew 11% in 2012
-
Cisco (News - Alert) maintains its lead in global PBX/KTS revenue for the 6th
consecutive quarter; Avaya and Siemens round out
the top 3
-
Only 3 vendors in the enterprise telephony market posted
year-over-year revenue gains in 2012: Cisco, Mitel, and ShoreTel (News - Alert)
-
Infonetics expects fierce vendor battles to continue in 2013,
particularly between Microsoft and Cisco in the unified
communications segment
CLIENT CONFERENCE CALL
Clients: Join Diane Myers Wednesday, March 13, at Noon ET for a
live enterprise telephony market recap. Log in to http://bit.ly/WXSXmO
for password to join the call live or view on demand.
REPOR SYNOPSIS
Infonetics' quarterly enterprise
telephony report provides global and regional market size, vendor
market share, analysis, forecasts, and trends for TDM PBX and KTS
systems, hybrid and pure IP PBXs, IP PBX by system size, VoIP gateways,
unified communications, IP deskphones and softphones. Companies tracked: Aastra,
Alcatel-Lucent, Avaya, Cisco, HP (3Com (News - Alert)), D-Link, LG Ericsson, Microsoft,
Mitel, NEC, Polycom, Samsung, ShoreTel, Siemens, Sonus, Toshiba, others.
To buy the report, contact Infonetics: http://www.infonetics.com/contact.asp.
RELATED RESEARCH
UPCOMING ENTERPRISE VOICE FORECASTS, SURVEYS AND SCORECARDS
Download Infonetics ENTERPRISE VOICE, VIDEO, and UNIFIED COMMUNICATIONS
report highlights, tables of contents, prospectuses, 2013
market research brochure, and events
brochure at http://www.infonetics.com/login.
INFONETICS WEBINARS
Visit https://www.infonetics.com/infonetics-events
to learn more or register for Infonetics events.
TO BUY REPORTS, CONTACT:
N. America (West), Asia, Latin America: Larry Howard, larry@infonetics.com,
+1 408-583-3335
N. America (East), Texas, Midwest: Scott Coyne, scott@infonetics.com,
+1 408-583-3395
Europe, Middle East, Africa: George Stojsavljevic, george@infonetics.com,
+44 755-488-1623
Japan, South Korea, China, Taiwan: http://www.infonetics.com/contact.asp
ABOUT INFONETICS
Infonetics Research (www.infonetics.com)
is an international market research and consulting firm serving the
communications industry since 1990. A leader in defining and tracking
emerging and established technologies in all world regions, Infonetics
helps clients plan, strategize, and compete effectively. View
Infonetics' About Us slides at http://bit.ly/QUrbrV.
Photos/Multimedia Gallery Available: http://www.businesswire.com/multimedia/home/20130225005488/en/
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