|[February 04, 2013]
Metro Ethernet provider Bluebird Network Deploys Centina Systems NetOmnia™ for End-to-End Service Visibility
PLANO, Texas --(Business Wire)--
Centina Systems, a leading provider of service assurance and service
quality management solutions for communications service providers (CSPs)
worldwide, has announced that Columbia, Missouri-based Bluebird Network
has deployed the NetOmnia™ Operations Assurance and Service Assurance
solutions to manage their entire 6,000 mile network infrastructure for
its connectivity offerings.
Bluebird provides Metro Ethernet, WAN Ethernet and private-line optical
services in the Midwestern US, and operates the combined networks of
Bluebird Media Network, Missouri Network Alliance (MNA), and Illinois
Network Alliance (INA).
As the Ethernet service innovation escalates, and customers demand more
in the way of Service Level Agreements (SLAs) and high-bandwidth service
support, a consolidated view of the network and the ability to
holistically monitor the customer experience becomes critical to
maintaining customer satisfaction and market share.
Bluebird Network turned to NetOmnia™ to gain a 360-degree view into the
customer network, in order to correlate its customers to specific
circuits, and drill down into high-bandwidth services to understand
which customers and services are being affected by issues in the
network. The system also provides Bluebird the ability to troubleshoot
problems quickly by suppressing symptomatic alarms and identifying the
root cause of problems.
"Understanding where customer problems originate in the network is a
critical aspect of providing the next generation of Internet services
competitively. Enterprise communications are ever more
bandwidth-intensive and complex thanks to the ise of cloud services,
bring-your-own-device (BYOD) trends and more video-enabled
applications," explained Michael C. Morey, President & CEO of Bluebird
Network. "NetOmnia™ gave us a consolidated view of every device in
Bluebird's network, along with the ability to drill down through service
layers to pinpoint the cause of an issue, in real time."
NetOmnia™ Operations and Service Assurance offers carrier-class,
next-generation fault management that deploys rapidly, improves network
visibility and dramatically reduces the ongoing administration and
"The ability to see outages in real-time and resolve the problems based
on business priority should be at the heart of delivering any
next-generation bandwidth offering," said Anand Gonuguntla, Co-Founder
and CEO, Centina Systems. "NetOmnia offers a complete solution for
bolstering customer satisfaction through thorough, end-to-end visibility
of Ethernet circuits, leading to differentiating, world-class, yet
cost-effective service management."
Learn more about how Centina Systems is redefining service assurance at www.centinasystems.com.
About Centina Systems
Centina Systems' innovation is redefining Service Assurance and helping
service providers succeed in today's highly competitive landscape. Based
in Plano, TX, Centina Systems provides Service Assurance and Service
Quality Management solutions for communications service providers
globally. The company is focused on helping operators enhance the
customer experience, while at the same time improving their operations
through increased agility and faster time to market of new services. For
more information, visit www.centinasystems.com.
About Bluebird Network
Bluebird Network is a leading Missouri and Illinois telecommunications
company providing 6,000 miles of high-speed broadband connections to
Midwest communities. Bluebird was formed through the integration of
Bluebird Media, Missouri Network Alliance (MNA), and Illinois Network
Alliance (INA) in 2011. A public-private partnership, created by
Bluebird, between its private investors, the federal government, and the
state of Missouri, resulted in a $45 million American Recovery and
Reinvestment Act (ARRA) grant from the U. S. Commerce Department's
National Telecommunications and Information Administration (NTIA)
enabling Bluebird to bring accessible and affordable broadband to rural
and underserved areas in central and northern Missouri. For more
information, visit www.BluebirdNetwork.com.
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