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TMCNet:  PNC Bank reports more online problems for customers

[December 20, 2012]

PNC Bank reports more online problems for customers

Dec 20, 2012 (The Pittsburgh Tribune-Review - McClatchy-Tribune Information Services via COMTEX) -- PNC Bank customers may have trouble accessing their online accounts as the bank combats a cyberattack for the second week in a row.

PNC, the largest bank in Pennsylvania, told customers through its Facebook and Twitter pages on Thursday that they "may experience slowness or a delay accessing our systems at this time." "As of 8:00 a.m. ET this morning, PNC systems began experiencing a high volume of Internet traffic consistent with recent threats against U.S. banks," the bank said. "Access may be intermittent throughout the day, so we recommend that you continue to attempt to connect. We sincerely apologize for this inconvenience. Please be assured that the security of your accounts and restoring full access are our top priority." Over several days last week, PNC experienced intermittent problems with its banking website due to high volumes of traffic, which is associated with a denial-of-service attack.

A computer hacking group on Dec. 10 posted a warning to an Internet message board warning that it planned to launch a second round of cyberattacks on large U.S. banks.

On Wednesday, Wells Fargo saw its website inundated with traffic, making it difficult for customers of the nation's fourth largest bank to access their online accounts, American Banker reported.

In late September, the same computer hacking group claimed responsibility for cyberattacks on many U.S. banks, including PNC. The Downtown-based bank saw its website crippled for two days in the attacks.

Alex Nixon is a staff writer for Trib Total Media. He can be reached at 412-320-7928 or anixon@tribweb.com.

___ (c)2012 The Pittsburgh Tribune-Review (Greensburg, Pa.) Visit The Pittsburgh Tribune-Review (Greensburg, Pa.) at www.pittsburghlive.com/x/pittsburghtrib Distributed by MCT Information Services

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