NCR Corporation Launches Managed IT Domain Services
Nov 09, 2012 (Close-Up Media via COMTEX) --
NCR Corporation launched Managed IT Domain Services, a managed service for telecommunications carriers and technology manufacturers, which enables support for remote monitoring and management of enterprise customers' IT domains, through cloud-based IT infrastructures.
In a release, the Company noted that the total service supports applications, cloud, network/WAN, security, server, storage and virtualization. Components include a network operations center, which will monitor, identify and resolve IT infrastructure irregularities, a service desk for incident management and a self-service portal for customers to track the real-time status of their managed environment and view key performance indicators and other metrics.
"Many CIOs today are transitioning business functions into the cloud to realize cost-savings, increase productivity and reinvent business agility," said Nadine Routhier, vice president, NCR Telecommunications and Technology. "We're creating exceptional value for telecom and OEM's companies by enabling them to quickly and cost-effectively scale to meet growing demand for cloud-based services, without making extensive capital investments."
NCR Corporation uses EMC information infrastructure technologies including EMC Data Center Management software-as-a-platform architecture behind its service. NCR selected EMC based on its strong presence across multiple industries and deep base of industry partners.
"EMC is pleased to have been chosen by NCR to provide the platform behind its managed IT Services offering. As part of its platform, NCR is using EMC Smarts software, which is providing management of both the physical and virtual environment across NCR's infrastructure. We are looking forward to working with NCR to help make this new service a great success," said Ken MacDonald, Senior Director, Advanced Storage Division at EMC.
NCR Telecom and Technology delivers on-site and consulting services to over 60 global telecom and OEM companies. It works with these companies as a service partner, helping them build out their multi-vendor network infrastructure.
NCR Corporation is a technology company.
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