[November 05, 2012]

InterCall Webcast Studio Enterprise Edition Delivers High-Bandwidth Webcasts to Audiences Behind the Firewall

InterCall®, a subsidiary of West Corporation and the world's largest conferencing and collaboration services provider, today announced the release of Webcast Studio Enterprise Edition, leveraging technology developed by Kontiki (News - Alert) to provide an engaging experience to large internal corporate audiences while minimizing network bandwidth requirements.

InterCall Webcast Studio features streaming of high definition video, animated presentation content, and live interactive chat and Q&A, making it the virtual platform of choice for Fortune 500 companies as well as other industry leaders and associations around the world.

InterCall (News - Alert) Webcast Studio Enterprise Edition extends those capabilities, allowing organizations to reach hundreds or even thousands of users simultaneously within headquarters as well as in multiple remote offices - even those that are difficult to reach, such as international locations. Yet it does so without the buffering issues that often plague high-volume webcasts.

"With the growth of distributed enterprises and mobile workers, webcasting has become increasingly important as a means of establishing and preserving the corporate culture and communicating important information to the entire enterprise at the same time," said Mike Nessler, Executive Vice President of Event Services at InterCall. "Increasingly, thes organizations are turning to video to put a face on that information. InterCall Webcast Studio Enterprise Edition makes it easy to deliver a high-quality video experience to all viewers, no matter where they're located, as part of a comprehensive corporate communications strategy."

InterCall Webcast Studio Enterprise Edition makes it easy for large organizations to deliver quality:

• Executive communications (such as all-company and town hall meetings)
• Large-scale training
• Corporate communications
• Employee engagement initiatives

InterCall's software-only platform can be deployed in days or weeks rather than the months sometimes required for deployment of hardware-based enterprise video solutions. It also minimizes the burden on IT resources.

"The higher bandwidth requirements for video have always been a challenge for large enterprises," Nessler said. "Our new Enterprise Edition solves that issue, allowing organizations to deliver the meaningful rich content they need for effective communications by reducing the bandwidth overhead over the wide area network."

About InterCall

InterCall, a subsidiary of West Corporation, is the largest conferencing and collaboration services provider in the world. Founded in 1991, InterCall offers telephony, messaging, webcasting, virtual environment, and conferencing and collaboration tools for businesses of all sizes, from large global enterprises to small or regional companies. With a global footprint and broad service capabilities, InterCall's flexible models for hosted, managed and on-premises communication services help companies get the most out of their business processes.

InterCall's strong U.S. presence, including four call centers and 26 sales offices, is bolstered by operations in Canada, Mexico, Latin America, the Caribbean, the United Kingdom, Ireland, France, Germany, Australia, New Zealand, China, India, Hong Kong, Singapore and Japan. For more information, please visit InterCall.

About West Corporation

West Corporation is a leading provider of technology-driven communication services. West offers its clients a broad range of communications and network infrastructure solutions that help them manage or support critical communications. West's customer contact solutions and conferencing services are designed to improve its clients' cost structure and provide reliable, high-quality services. West also provides mission-critical services, such as public safety and emergency communications.

Founded in 1986 and headquartered in Omaha, Nebraska, West serves Fortune 1000 companies and other clients in a variety of industries, including telecommunications, retail, financial services, public safety, technology and healthcare. West has sales and operations in the United States, Canada, Europe, the Middle East, Asia Pacific and Latin America. For more information on West Corporation, please call 1-800-841-9000 or visit www.west.com.

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