TMCnet News
Oracle launches Communications Service ControllerNov 14, 2011 (Datamonitor via COMTEX) -- Oracle, an enterprise software company, has announced the release of the Oracle Communications Service Controller, to help communications service providers, or CSPs, reduce the time and risk associated with launching new services that blend legacy and IP networks, while consolidating service platforms across multiple network types. The proliferation of next-generation networks enables CSPs to offer services to consumers and capitalize on revenue opportunities. But nearly all CSPs still have legacy networks that require service interaction with these newer technologies. Poor migration from legacy service platforms to next-generation technologies, as well as network interoperability challenges, can result in negative customer service experiences causing customer churn, lost revenue and higher operating costs, the company said. Oracle Communications Service Controller part of the Oracle Communications Service Delivery product family is an open, standards-based, carrier-grade service interaction application, which enables CSPs to realize a number of benefits like, integration between IN capabilities and new technologies, including specific interworking modules that provide message translation and orchestration between IN platforms and greater structure and order to complex networks through orchestration. Oracle also announced the availability of Oracle Communications Social Voice Communicator and Oracle Communications Virtual Private Network to provide CSPs with two new pre-built services built to run on the Oracle Communication Service Controller. These pre-built services promote service offerings while enabling clear network and service migration paths to next-generation services, the company added. http://www.datamonitor.com Republication or redistribution, including by framing or similar means, is expressly prohibited without prior written consent. Datamonitor shall not be liable for errors or delays in the content, or for any actions taken in reliance thereon |