infoTECH News

[February 02, 2010]

First Interactive IT Asset Management Knowledge Base Measures Performance and Automatically Creates Best Practice Roadmaps

SUFFIELD, OH, Feb 02, 2010 (MARKETWIRE via COMTEX) -- ITAM 360(TM) -- the first hosted, interactive IT asset management (ITAM) knowledge base and assessment system -- was unveiled today by the International Association of IT Asset Managers, Inc. (IAITAM).

The first of its kind, this knowledge base covers both software and hardware asset management business practices and creates an easy to understand, graphical interface based on collected ITAM data from the industry. Through this online service, senior executives and administrators may access a wide variety of information from results of the IT organization's business gap analysis to business intelligence on software assets. ITAM 360 is the culmination of eight years of IT Asset Management industry leadership, six years of best practice research as well as the practical experiences from thousands of members and class participants worldwide.

ITAM 360 key features include: -- Assessment. ITAM 360 begins with a guided assessment function, where answers are evaluated by best practice experts at IAITAM and a weighted score is delivered, which represents the maturity level of the organization's program as a whole and for each key process area. With the initial assessment as a baseline, users of ITAM 360 will implement changes based on the practices described in the knowledge base and then be able to assess again to validate progress.

-- Performance Model. The performance model allows the individual key process area to be evaluated and measured independently as well as compared to the industry's overall rating. ITAM 360 delves into the 12 key process areas of ITAM and provides easy cross-referencing between process areas. The 12 key areas are acquisition management, asset identification, communication and education, compliance management, disposal management, documentation management, financial management, legislation management, policy management, program management, project management and vendor management as per the IAITAM Best Practice Library imbedded knowledge base.

-- Standards Integration. ITAM 360 easily integrates and shows how models such as the Information Technology Infrastructure Library(R) (ITIL(R)) and standards such as the ISO/IEC for software asset management are helping to close the knowledge gap.

"ITAM 360 is filling the information gap for all types of professionals on how to gain the highest value from their IT assets," stated Barbara Rembiesa, President of IAITAM. "Whether the organization is software compliance focused or IT service management oriented like the ITIL model or following ISO standards, ITAM 360 is an ideal companion, offering practical advice, and providing specific action steps while complementing the deliverables of existing IAITAM Provider Members." About IAITAM Go to www.iaitam.org for more information.

ITAM 360 is a registered trademark of the International Association of Information Technology Asset Managers, Inc. (IAITAM). ITIL(R) is a Registered Trademark, and a Registered Community Trademark of the Office of Government Commerce, and is registered in the U.S. Patent and Trademark Office. IT Infrastructure Library(R) is a Registered Trademark of the Central Computer and Telecommunications Agency which is now part of the Office of Government Commerce.

CONTACT: Yin Chang Phoenix Marketing Communications 973.748.4878 x. 100 Email Contact Jen Fugel Phoenix Marketing Communications 973.748.4878 x.101 Email Contact SOURCE: IAITAM http://www2.marketwire.com/mw/emailprcntct?id=7A8550A35ECC16D6 http://www2.marketwire.com/mw/emailprcntct?id=59D2474046D7DB8E

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