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RCN Metro's Order Management System Initiative Receives InfoWorld 100 Award
(Market Wire Via Acquire Media NewsEdge) HERNDON, VA -- (MARKET WIRE) -- 11/24/09 --
RCN Metro
Optical Networks, a division of RCN
Corporation (NASDAQ: RCNI) and a premier provider of fiber optic-based
network solutions, announced today that it has been recognized in IDG
InfoWorld's 100 Awards. Each year, the InfoWorld 100 Awards recognize the
top 100 most innovative uses of IT initiatives to further business goals.
"This year's recipients of InfoWorld's highest honor are shining examples
of IT projects undertaken by tech leaders committed to pushing their
organizations forward," said Jason Snyder, Features Editor, InfoWorld.
RCN Metro's Order Management System (OMS) is a system that has been built
from the ground up in a little over a year to track the installation of
sales and internal projects. RCN Metro's OMS has the ability to track an
order from the point of sale to order acknowledgement through the
installation completion and billing process. During the development
process, feedback from all of the teams that use this system was solicited
in order to ensure that the system was optimized to meet their needs, to
improve communication, and to increase overall efficiency. Of utmost
concern was ensuring that this new system enhanced the customer experience.
The 100 percent web-based system uses .NET 3.0 frameworks with .NET
programming language, JavaScript and additional third party objects. The
backend of OMS leverages an Oracle 11g database that utilizes multiple
functionalities, procedures and triggers -- all of which were built for
this unique application.
"We're honored to be recognized in this year's InfoWorld 100 Awards for our
new order management system," said Felipe Alvarez, President, RCN Metro.
"Our previous order management system had reached its limits. With our new
OMS, we're able to automate work flow processes and shave days out of our
service delivery process, allowing us to improve the quality and speed of
service delivery. The open source structure has delivered a dynamic system
capable of evolving alongside our business. This flexibility has not only
saved time and streamlined business processes, it has helped us make more
intelligent business decisions and better track internal performance,
thereby improving our responsiveness to our clients."
The complete list of companies recognized in this year's InfoWorld 100
Awards can be viewed at
http://www.infoworld.com/t/it-management/top-100-it-projects-2009-860
About RCN Metro Optical Networks
RCN Metro, http://www.rcnmetro.com, is a premier provider of high-capacity
transport services for carriers as well as large and medium-sized
businesses. RCN Metro offers a comprehensive suite of services including:
Ethernet, SONET, Wavelength, Video Transport, Internet and more. With a
network leveraging unique rights-of-way, spanning from Maine to Virginia
and out to Chicago, RCN Metro deploys custom solutions to service providers
as well as companies in the finance, hospitality, media, government, health
care and education industries. RCN Metro is a wholly owned division of RCN
Corporation.
About RCN Corporation
RCN Corporation, (NASDAQ: RCNI) http://www.rcn.com, is a competitive
broadband services provider delivering all-digital and high definition
video, high-speed internet and premium voice services to residential and
small-medium business customers under the brand names of RCN and RCN
Business Services, respectively. In addition, through its RCN Metro Optical
Networks business unit, RCN delivers fiber-based high-capacity data
transport services to large commercial customers, primarily large
enterprises and carriers, targeting the metropolitan central business
districts in the company's geographic markets. RCN's primary service areas
include Washington, D.C., Philadelphia, Lehigh Valley (PA), New York City,
Boston and Chicago. (RCNI-G)
Contact:
RCN Metro Optical Networks
Maura Mahoney
Vice President, Sales & Marketing
(508) 621-1869
Maura.Mahoney@rcnmetro.com
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