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Mitchell Launches New Product Category Into Collision Repair Market
SAN DIEGO, CA, Nov 03, 2009 (MARKETWIRE via COMTEX) --
Mitchell International, Inc., a leading provider of information,
workflow and performance management solutions to the Collision Repair
and Property & Casualty claims industries, today announced the launch
of Mitchell RepairCenter, the industry's first Shop Workspace.
Building on the strength of its market leading business management
systems, repair information content, and customer satisfaction
services functionality, Mitchell RepairCenter represents the first of
a new class of software solutions -- the Shop Workspace -- that will
transform how repair shops run their business for years to come. The
Mitchell RepairCenter takes collision repair software solutions far
beyond current offerings, giving shops the ability to manage the
repair, the customer, and the business, all from within their own
personalized workspace. Collision repairers are invited to design
their own Shop Workspace firsthand at Mitchell's Booth #N3087 during
NACE at the Mandalay Bay Convention Center in Las Vegas from November
5th-7th or visit www.mitchell.com for more details.
Mitchell RepairCenter enables shops to manage their business their
way and dramatically improves how the collision repair industry
purchases and puts software to work in their shop. Shops of all sizes
will build their own Workspace by selecting from over 30
comprehensive modules that span the three key areas upon which great
shops focus: the repair, the customer, and the business.
"We truly believe every shop will benefit significantly from Mitchell
RepairCenter, so as a part of this exciting new release we are
announcing that we will offer Mitchell RepairCenter QuickStart free of
charge to the market. Beginning December 1st, the entire collision
repair market can download Mitchell RepairCenter QuickStart for free
and immediately put it to work for their shop," says Jason
Bertellotti, Mitchell's Vice President of Repair Solutions. Mitchell
RepairCenter QuickStart will deliver immediate value to shops through
RC Statusing (track and communicate repair status to customers and
partners), RC TechAdvisor (detailed repair procedures for GM,
Chrysler, and Ford), RC Customer Experience Management (access to
advanced CSI reporting), and RC Estimating Integration (automated
Repair Order generation from all major estimating solutions).
Mitchell RepairCenter QuickStart can be downloaded by any collision
repair shop at no charge starting on December 1st by visiting
www.mitchellrepaircenter.com.
Mitchell RepairCenter creates the complete, customer-focused, repair
order centric shop. With functionality within the following areas of
operation -- Opportunity Tracking and Follow-Up, Financial
Management, Customer Experience Management, Repair Procedures
Management, Imaging and Paperless Office, Production Management,
Parts Management, Labor Control and Estimating -- Mitchell
RepairCenter keeps shops focused on exceeding their customers'
expectations. Mitchell RepairCenter sets new standards for collision
repair shops, not only by offering an overall repair-centric
solution, but by delivering an industry first: a Shop Workspace that
gives all collision repair shops real product choice and reduces
overall cost of ownership.
About Mitchell RepairCenter
Mitchell RepairCenter equips repair shops to control and manage
day-to-day operations from a single Workspace location. Mitchell
RepairCenter's repair and opportunity management capabilities help
close more business, identify bottlenecks and improve productivity to
maximize the number of jobs shops can profitably handle at any given
time. Its integrated accounting modules help to improve cash flow and
track parts purchasing and credit, while key performance indicators
roll up into dashboard viewing for easy, real-time analysis.
Mitchell RepairCenter is a shop's single, integrated access point for
the critical repair procedure data that technicians need to overcome
unique repair challenges posed by today's complex vehicle designs, in
a safe and efficient manner.
Comprehensive customer experience management tools built within
Mitchell RepairCenter improve customer loyalty, helping shops earn
high customer satisfaction marks and increased referral business.
New features include online production management and repair status
updates from a new Mitchell-hosted Website or via smartphone.
"Mitchell continues to drive technology innovation within the
collision repair market to help shops reach their maximum performance.
Guided by our core philosophy -- It's Your Shop. It's Your
Workspace(TM) -- the Mitchell RepairCenter will redefine how shops
manage their business for years to come," says Bertellotti.
About Mitchell International, Inc.
Mitchell International (www.mitchell.com) is a leading provider of
information and workflow solutions to the Automotive Collision Repair
and Property & Casualty Insurance Claims industries. The company's
comprehensive solution portfolio streamlines the entire auto physical
damage, bodily injury and workers' compensation claims processes.
Mitchell enables millions of electronic transactions between more than
30,000 business partners each month to enhance partner productivity,
profitability, and customer satisfaction.
Image Available: http://www2.marketwire.com/mw/frame_mw?attachid=1104787
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Contact:
Jennifer Forman
Sr. Director, Marketing
800-854-7030
Email Contact
or
Kam Hashim
Boston Communications
617-899-1307
Email Contact
SOURCE: Mitchell International
http://www2.marketwire.com/mw/emailprcntct?id=D04A662D3B16487C
http://www2.marketwire.com/mw/emailprcntct?id=01286042D98D5CFB
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