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PerSay VocalPassword Powers Vodafone Turkey's Voice Identification Service
Jun 30, 2009 (Close-Up Media via COMTEX) --
Vodafone Turkey, a mobile communications provider in Turkey, recently introduced its Voice Identification Service powered by PerSay VocalPassword.
According to company officials, PerSay VocalPassword is a biometric speaker verification system that verifies a speaker during an interaction with an IVR or a voice application. The system was integrated with Vodafone's Voice Portal Platform, enabling self service applications such as GSM PUK (Personal Unlocking Key) reset.
"We're proud to be working with Vodafone," noted Ziv Cohen, EMEA Sales and Business Development Director, at PerSay, "Vodafone Turkey is known for its rigorous selection of state-of-the-art technologies for improved customer service. Vodafone's decision was based on many factors, amongst them: PerSay's unmatched experience in deploying large scale voice biometric products as well as PerSay's superior technology, and we are pleased to have been selected by Vodafone Turkey," concluded Cohen.
"We are proud to be a pioneer in introducing this exciting and challenging technology to the Turkish market," said Tarkan Ersubasi, Speechouse's CEO. "This first and challenging project marks the cornerstone for the voice biometrics market. Speechouse's vast experience in voice technology implementation coupled with PerSay's offering ensures a successful adoption of voice biometrics in Turkey. We look forward towards the successful completion of this ground breaking project, improving cost-reduction, enhancing security and customer experience, for the benefit of Turkey's customers."
PerSay is a provider of biometric speaker verification products.
Speechouse deals with speech technology solutions that use natural speech to provide information or perform transactions over the phone.
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