Information Technology

TMCNet:  New Version of CA Network Management Offers a Comprehensive, Integrated Solution for Improving Service Availability and Optimizing Operations

[October 07, 2008]

New Version of CA Network Management Offers a Comprehensive, Integrated Solution for Improving Service Availability and Optimizing Operations

ISLANDIA, N.Y. --(Business Wire)-- CA, Inc. (NASDAQ: CA):

News Facts

-- CA, Inc. (NASDAQ: CA) announced today a new version of CA Network Management, the only fully integrated solution for seamless network performance, service, fault and configuration management.

-- The new version of CA Network Management includes significant enhancements to CA eHealth Network Performance Manager (NPM) and CA SPECTRUM Network Fault Manager (NFM) that enable organizations to improve the efficiency of managing their network and better support business services.
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-- The CA Network Management solution helps customers to dramatically improve service availability, achieve network service commitments and avoid network outages to increase mean time before failure (MTBF). The solution also helps to resolve network service problems quickly to decrease mean time to repair (MTTR) and maximize network asset utilization to reduce operational and capital expenditures.

-- This release is one of 10 new and enhanced Enterprise IT Management (EITM) and Governance solutions CA has announced today to help organizations address IT management issues intensified by today's challenging economy through adaptability to changing business conditions, flexible support for innovation and growth and cost control.

Supporting Quotes

-- "Like many IT organizations, we are faced with delivering increased SLAs and supporting new services in our network infrastructure with fewer people and dollars," said Mark Perlstein, president of IT Outsourcing, CIBER. "CA's integrated network fault, performance and configuration management solution reduces the time it takes to find and fix problems due to more granular, real-time analysis and reporting. We can proactively manage network service performance and utilization to avoid user-impacting degradations or outages. When problems do occur, we can quickly resolve them with the root cause analysis to focus on the origin of the problem. The level of insight the CA Network Management solution provides has allowed us to move from reactive firefighting to proactive, strategic IT management that maximizes our network availability."

-- "Enterprises, service providers and government agencies are all being challenged with critical service performance requirements in the face of ever more complex infrastructures and more frequent change," said Dennis Drogseth, vice president, Enterprise Management Associates. "While best-of-breed-tools serve a purpose, IT organizations and network managers will be most successful when they can evolve beyond siloed toolsets toward more modular, cohesive and functionally integrated solution sets. By bringing enhanced support for CMDB systems, application performance, and network configuration management into the network management arena, CA is taking a significant step forward in this direction."

-- "The CA Network Management solution is designed to help IT support the business with improved network and service availability at a lower cost," said Roger Pilc, corporate senior vice president and general manager of CA's Infrastructure Management and Data Center Automation business unit. "The solution's new capabilities and integrations with other CA solutions further reduce the administrative overhead associated with disparate applications managing the same set of network assets and services."

CA eHealth Network Performance Manager r6.1
-- CA eHealth NPM r6.1 improves network service availability across IT
  infrastructure by proactively pinpointing service degradations to
  enable corrective action before users and business processes are
  affected. New enhancements to the solution include:
 -- Live reporting and monitoring features, including historical and
   live trending on a single screen, analysis down to 30-second
   intervals, and a time-over-threshold (TOT) availability rule to
   reduce false positives during planned and transient conditions.
   These features move users further from reactive to proactive
   network management by alerting them of systemic performance
   issues before users and business processes are adversely
   affected.
 -- New traffic monitoring, application usage and reporting
   features, including an embedded NetFlow V9 collector, pre-
   defined reports, and custom report-building capabilities. These
   features allow customers to identify application traffic on the
   network and who is using those applications. The result is
   faster mean-time-to-repair (MTTR) network issues based on
   application usage, which reduces the business impact of poorly
   performing networks.
CA SPECTRUM Network Fault Manager r9.0
-- CA SPECTRUM NFM r9.0 helps IT organizations avoid the risk and cost
  of unreliable network operations by providing best-in-class,
  integrated network service, fault and configuration management.
  The enhanced version includes several new network change and
  configuration management features that provide the ability to
  capture and store configurations, automate tasks, detect and audit
  changes, maintain policy compliance, and produce activity reports
  that enable faster MTTR and reduce business impact. Other
  enhancements to the solution include:
 -- A new Network Configuration Manager Extension Toolkit allows
   customers to self-certify any network device for configuration
   management and new capabilities for integrated network
   configuration management.
 -- A new module to integrate event information from a wider range
   of sources. This will help to enrich events and alarms with
   external data often located in multiple databases and to
   forward alarm information to multiple sources.
-- Both CA eHealth NPM r6.1 and CA SPECTRUM NFM r9.0 include several
  new, common features that provide continuous time-to-value:
 -- CA eHealth NPM and CA SPECTRUM NFM are designed to support IPv6.
   This functionality is important to many government agencies,
   service providers and large enterprises.
 -- Continued investment in adding to and expanding the breadth of
   device certifications, which reduces the amount of time and
   money required to deploy new network devices by eliminating
   manual procedures.
 -- An enriched, consistent Web-based "OneClick" user interface that
   provides greater efficiencies for network administrators,
   managers and operators.
New Integrations with CA Solutions
-- The CA Network Management solution helps customers to simplify
  network performance, fault and voice management and unify these
  disciplines with other CA management solutions for IT service
  availability management. Following are the newest integrations
  with CA's Application Performance Management; Change,
  Configuration and Release Management; and Database Management
  solutions:
 -- CA SPECTRUM NFM and CA eHealth NPM: New synchronized network
   device discovery, synchronized naming, and single sign-on
   improves the efficiency of managing network devices;
 -- CA SPECTRUM NFM and CA Wily Introscope: New capability for CA
   SPECTRUM NFM to discover Introscope agents, create models and
   receive alarms enables a tight integration between network
   service, fault and configuration management and application
   performance management;
 -- CA SPECTRUM NFM and CA CMDB: New ability to export CA SPECTRUM
   NFM managed assets in a Configuration Item (CI) format
   compatible with CA CMDB improves the efficiency of maintaining
   a configuration repository;
 -- CA SPECTRUM NFM, CA eHealth NPM and CA Insight Database
   Performance Monitor: Newly enhanced visibility into databases
   for faster resolution of network performance issues.



CA World 2008

-- To learn more about how CA solutions help customers govern, manage and secure IT for greater business value, join the world's largest gathering of CA customers and partners at CA World 2008, November 16-20, 2008, at The Venetian Congress and Sands Expo in Las Vegas, Nevada.

Additional Resources

-- CA Network Management Web Site

-- CA Network Management Solution Brief

-- CA eHealth Network Performance Manager Web Site

-- CA eHealth Network Performance Manager Product Brief

-- CA SPECTRUM Network Fault Manager Web Site

-- CA SPECTRUM Network Fault Manager Product Brief

-- Podcast: Is Network Service Impacting Your Users?

-- Podcast: The Five Essential Ingredients for Effective Event Correlation and Root Cause Analysis

-- Success Story: CIBER significantly improves customer service levels and reduces costs with CA software

-- White Paper: The Changing Face of Network Management

-- Analyst Research: An InComparison paper on Network and Voice Management Software by Bloor Research

About CA

CA (NASDAQ: CA) is the world's leading independent IT management software company. With CA's Enterprise IT Management (EITM) vision and expertise, organizations can more effectively govern, manage and secure IT to optimize business performance and sustain competitive advantage. For more information, visit www.ca.com.

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Tags

CA, CA, Inc., Computer Associates, CA Network Management, CA eHealth Network Performance Manager, CA eHealth, CA SPECTRUM Network Fault Manager, CA SPECTRUM, CA CMDB, CA Insight Database Performance Monitor, CA Wily Introscope, service availability, application performance, database performance, systems management, physical and virtual systems management, network management, network performance, network fault, configuration management, mean time to repair, MTTR, time over threshold, IPv6.

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Trademarks

Copyright (C) 2008 CA. All Rights Reserved. One CA Plaza, Islandia, N.Y. 11749. All trademarks, trade names, service marks and logos referenced herein belong to their respective companies.

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