Latest Articles |
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11/03/2014
VA Medical Centers Finding the Value in Cloud-Based Scheduling
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10/30/2014
IBM & Twitter Partnership Brings Integration of Twitter Data with IBM Analytics Services
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10/29/2014
Concern Grows for Companies Defrauded by IP Phone System Theft
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10/29/2014
POL Offers Unique Benefits for Hospitality Networks
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10/29/2014
Globecomm Completes Deployment of 158 Mb VSAT Network in Support of Iraqi Oil Exploration
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10/28/2014
The Cloud Communication Platform Market by Solution and Service, Growing in Value
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10/28/2014
Video Conferencing Etiquette: Do's and Don'ts
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10/23/2014
Verizon Shifts from Public Cloud to a Hybrid Model
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10/23/2014
Court Appeals Stops Telcom Refunds for SMS Overcharge
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10/23/2014
Emergence of RFID Technology in Retail
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10/22/2014
Bharti Airtel Launches Its Own Messaging and VoIP App
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10/22/2014
VoIP Battle Intensifies: Viber and Skype Go Head-to-Head
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10/22/2014
EE Ltd. Making Job Cuts, While Boosting Customer Support Team
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10/20/2014
Rise of Instant Messaging Options and Services, Finding the Right Business Solution
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10/17/2014
BambooHR - Maxwell Health Partnership, Launches SaaS Solution for SMBs
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10/17/2014
Ideaplunk Launches Personalized Real Estate Marketing Services, Aims to Drive More Home Sales
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10/17/2014
Disruptive Analysis Publishes WebRTC Industry Status & Forecasts Report, 2014 Edition
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10/16/2014
Disruptive Analysis Publishes WebRTC Industry Status & Forecasts Report, 2014 Edition
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10/16/2014
Validic's mHealth Interoperability Technology Receives Best Practices Award
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10/16/2014
Radware Research Reveals eRetailers Aim to Impress Online Shoppers this Holiday Season
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10/15/2014
Kerensen Consulting and SIGFOX Collaboration Aims to Speed Widespread IoT Adoption
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10/15/2014
Survey: Staff Communication, Training are Bottlenecks in UC Adoption
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10/14/2014
Myrtle Beach Call Center Expected to Create Over 600 Jobs
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10/10/2014
The New link-U Hybrid SmartCam by Link-Union
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10/10/2014
Patton to Unveil Self-Provisioning CPE
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10/09/2014
Kaspersky Lab and INTERPOL Malware Alert: Cybercriminals are Targeting Multiple ATMs with Tyupkin Malware
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10/09/2014
Cognia Live Solves the Challenges of PCI DSS Compliance in the Cloud Era
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10/09/2014
Cognia Live Offers Peace-of-Mind to Calla Centers Processing Credit Card Payments
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10/08/2014
Lindenbaum Announces Availability of Add-In for MS Lync
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10/08/2014
Needs for Training Young Workers in Contact Centers
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10/07/2014
uBeam Presents the Future of Wireless Charging
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10/07/2014
New Headset Solution Revealed for Call Centers
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10/07/2014
Advantages of Telecommuting and Flextime: Overcomes Work-Life Issues
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10/06/2014
BaubleBar's New Partnership Sets Stage for Co-Browsing with Live Video Assistance
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10/06/2014
Employers Struggle in Accommodating Employees with Disabilities in the Workplace
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10/06/2014
IG Finds 'Unacceptable' Work Conditions Philly VA Office
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10/02/2014
The Changing Face of Mobile Commerce through Digital Photos
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09/12/2014
Solutions for Flexible Work Environments
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09/11/2014
Blue Jeans Web Conferencing Service Brings Educational Opportunities to the Classroom
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09/11/2014
Alleged iCloud Hack Brings Two-Step Verification for Apple ID Users
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09/10/2014
IBM's SoftLayer Adding Intel TXT Brings New Security Features to the Cloud
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09/09/2014
Intel and Fossil to Create Fashionable, Wearable Tech
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09/08/2014
VA Set to Use Video Conferencing
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09/05/2014
Sykes Opts to Close Call Center Facility in Favor of Work-from-Home Alternative
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09/05/2014
VoIP Services Blocked in the UAE: TRA Clarifies VoIP Policy and Status
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09/04/2014
CloudLink SecureVM with Microsoft BitLocker Streamlines Cloud Security Deployment
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09/04/2014
Reddit's Mobile AMA App Now Available on iOS and Android
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09/04/2014
New Contact Center App Enriches Communication for Businesses and Consumers
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09/03/2014
'Voicemail to Text' Transcription Makes Business Communication Easier
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08/29/2014
SBC Begins Bright Fiber Project in Sierra Nevada Rural Mountains
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08/29/2014
WDM Market Growing Fast in 2Q
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08/28/2014
Etihad Airways Expands its Al Ain Contact Center, Opens a New Facility in the UAE
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08/28/2014
Apple Plans to Release a Bigger iPad, Soon
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08/28/2014
HP Recalls Six Million Faulty Power Cables; Could Cause Shock, Fire
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08/27/2014
Lack of Call Monitoring Leads to NCAA Penalties
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08/27/2014
KidoZen's MDM and Virtualization Platform Simplifies Enterprise Data/App Integration and Security
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08/26/2014
Firefox OS Helps Bring Better, Cheaper Smartphones to Indian Mobile Market
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08/26/2014
Qatar Airways Using Self Service IVR to Improve the Customer Experience
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08/22/2014
Making the Most of Mobile Strategies in Today's BYOD Era
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08/22/2014
Recruitment Agencies Step up Their Game with IP Telephony?
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08/21/2014
SNAP Interactive Releases Business Updates on Performance of its AYI iPhone Dating App
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08/20/2014
VirtualPBX's New Softphone Brings Full-featured VoIP Extension for Smartphones
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08/12/2014
Leveraging WebRTC to Accelerate the Adoption Process Worldwide
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08/12/2014
SpeechStorm Releases 'Jackson' Speech-enabled IVR Application
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08/11/2014
Practice Fusion Acquires Ringadoc, Fusing Technologies to Improve Health Care
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08/07/2014
Gentay Communications Unveils its VoIP-based Nanu Service
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08/07/2014
Bitglass Tackles BYOD and Cloud App Security
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08/07/2014
Auto Dealerships Setup Call Center, Gains Positive CRM Experience and Sales Efficiency
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08/06/2014
Comings & Goings: XO Communications Appoints New CFO - Phong Le
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08/06/2014
Auto Dealerships Setup Call Center, Gains Positive CRMExperience and Sales Efficiency
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08/05/2014
Robotic Exoskeleton Turns Korean Workers Superhuman
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08/05/2014
Microsoft Brings the NFL Experiences on Xbox and Surface Tablet During Games
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07/31/2014
Multi-Channel or Omni-Channel for Customer Service Software?
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07/31/2014
Amadeus Consulting Announces Completion of the Gold Release Software of CHaRM
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07/31/2014
Prime Benefits of CRM for Reps, Can Enhance Call Center Support
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07/31/2014
Work Remotely for a Flexible Schedule and Work-life Balance
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07/31/2014
Secrets to a Successful Call Center: Tips to Create a Happy Customer and Agent
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07/31/2014
What Business Owners Need to Know About Online, VoIP Security Risks
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07/30/2014
Windows Phone 8.1 Update 1 Brings VoLTE Capability, and More
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07/22/2014
Trend Micro Announces Newly Enhanced Capabilities for Microsoft Office 365 Customers
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07/18/2014
Cisco Embraces Phybridge PoLRE Switches for Telephony Platform and Endpoint Solution
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07/17/2014
Cleveland Indians Chooses AccelOps Platform to Address Top Security Concerns
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07/17/2014
New Research Shows High Awareness of Cloud Services
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07/16/2014
Cold Calling Success: Six Tips to a Perfect Call
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07/16/2014
Supercuts is a Cut Above Other Hair Salons, Uses Technology to Do So
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07/16/2014
With a Hosted PBX, No More Missed Calls for SMEs
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07/16/2014
Sitel Set to Hire 150 New Employees
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07/10/2014
Mobile Advertising Helps Target Uninsured Americans for Healthcare Coverage
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07/10/2014
Perion Codefuel -- CYREN Partnership, Forms a Secure Mobile App Monetizing Platform
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07/09/2014
Contact Centers in the Cloud: Enhancing the Customer Experience Using Virtual PBX
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07/09/2014
CudaTel Completes Successful Interoperability Testing of VoIP/SIP with Flowroute
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07/07/2014
Oh, Canada: Customer Service Call Center Set to Hire 200 Employees
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07/02/2014
Cisco Acquisition Sets Stage for Co-Browsing with WebRTC
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07/02/2014
Digitonic's AMVS Tool as a SMS Contact Center Solution
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07/01/2014
New SMS Worm Discovered for Android Smartphones
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07/01/2014
Study Finds Videoconferencing in Healthcare Lowers Stress for Pediatric Patients
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06/27/2014
The mHealth Movement: The Rise of Connected Home Medical Monitoring Devices
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06/27/2014
Motorola's Moto 360 Aims to Change the Way Smartwatches Look and Function
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06/25/2014
VoIP Messaging App Adds Call Recording to Existing Features for Android
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06/25/2014
The Need for the Best Contact Center Agents at the Forefront
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