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TMCnet Managing Editor
By Juliana Kenny

Juliana Kenny is a Managing Editor for TMCnet and writes about a diverse number of subjects in the technology industry including cloud computing, SIP communications, video, telephony, and CRM. Having graduated from the University of Connecticut with a double degree in English and French, Juliana has been published in trade magazines for the label industry, consumer quarterlies in the beverage industry, and creative literary compilations. She has most recently been published in Cloud Computing magazine.
 

Latest Articles
08/28/2012 Interoperability is Key for Secure Information Exchange
08/20/2012 The Trends in E911 for the Enterprise
08/20/2012 Leveraging Social Media on your Online Community to Connect with Customers
08/17/2012 SPLICE's Tara Kelly Offers a Different Approach to Business and Voice Technology
08/16/2012 What is VoIP Management?
08/14/2012 Taking a Different Approach to Social CRM with SugarCRM
08/14/2012 NICE Discusses the Drivers of Speech Technology
08/14/2012 SAP Talks Pillars of the Best Customer Experience
08/14/2012 Avaya Makes the Contact Center Mobile and Social
08/14/2012 Sestek Brings Analysis and Speech Synthesis to Turkey's Call Centers
08/14/2012 M5 is Bringing Mobility to Businesses as ShoreTel's Cloud Division
08/10/2012 Commetrex Addresses Fax Questions with Developer's Wiki
08/09/2012 Sonus Brings SIP Knowledge to the Enterprise Market
08/08/2012 Long Term Planning Improves Operational Efficiency in the Contact Center
08/03/2012 Is 'The Cloud' a Misnomer?
08/02/2012 The Importance of Session Management in SIP Communications
08/02/2012 What is SIP Communications and What Does it Mean for the Enterprise?
08/02/2012 What is Customer Service Software?
08/01/2012 What are Enterprise Mobile Solutions?
08/01/2012 SIP Print and Proxy Pair to Drive Video and Voice Recording
08/01/2012 What is Cloud CRM?
07/31/2012 Tide Chart Apps for the Mobile Pirate
07/27/2012 Is Software-defined Networking the Democratization of Data?
07/26/2012 What the Network Can Do in the Face of the Consumerization of IT
07/26/2012 The Concerns over Network Security, BYOD, and the Cloud
07/26/2012 Considering Small Cells, Ethernet, and the Challenges with Backhaul
07/25/2012 Extreme Networks Looks Toward the Future of Software-Defined Networking
07/25/2012 Can the Metro Ethernet Forum Supply the 'Third Network?'
07/25/2012 How an Editorial Calendar Can Be Your Online Community's Best Friend
07/25/2012 Healthcare Apps for the Summer Traveler
07/20/2012 SIP Print's Burgeoning Trail through the Government
07/19/2012 WTG Looks towards the Future of Telecom as a Master Agent
07/18/2012 Session Border Controller Technology from Sonus Awarded for Innovation
07/18/2012 Mayer Spurs Media Mania as New Yahoo! CEO
07/13/2012 What Technology Means to Students in the Healthcare and Medical Fields
07/12/2012 Outages of All Kinds: Protecting your Technology from Nature
07/11/2012 CounterPath's NASDAQ Listing Reflects its Maturation
07/09/2012 SIP Print and Sparco.com Bring VoIP Call Recording to Government Sector
07/05/2012 Drishti-Soft Brings on Patton's VoIP Gateway to Enhance its Customer Service
07/03/2012 Cross River Fiber Witnessing Huge Data Center Growth
07/03/2012 Using Your IVR System to Improve Customer Self-service
07/02/2012 Combining Diversity and Low Latency with Sidera and Sabey
06/29/2012 Beware the Pressure BYOD Puts on the IT Department
06/28/2012 Call Center Campus Week Aims to Educate
06/25/2012 The Growing Importance of Voice and Video Recording
06/25/2012 Technology Every Modern Graduate Should Comprehend
06/21/2012 Call Recording: A Look Back with CSI on the Last 40 Years
06/20/2012 Patton's VoIP Gateways Now Interoperable with Microsoft Lync
06/19/2012 Sonus Buys NET, Extends Enterprise Reach
06/15/2012 Life Challenges for the Remote Worker
06/14/2012 Creating a Cloud Strategy for the Enterprise with Momentum SI
06/14/2012 Exploring the Enterprise Entering the 'API Economy'
06/14/2012 CiRBA Brings Policy-driven Analytics to Cloud Expo
06/14/2012 What is Knowledge Management?
06/14/2012 RedSky and Cisco Bring E911 and Unified Communications to Market
06/13/2012 Using IVR Systems to Boost Self-service Offerings
06/08/2012 5 Tech Tips to Make You Look Like a Boss after Graduation
06/07/2012 Intelligent Dialing is the Future of Lead Management
06/06/2012 Exploring Telephony Options for Sales Teams
06/05/2012 Providers Concerned with IPv6 Delivery for Government Agencies
06/04/2012 What is the Point of Hosting an Online Community?
05/29/2012 Limelight's Drive Towards Digital Presence Creation
05/29/2012 Re-educating Broadcasters About Envivio
05/29/2012 TalkPoint Brings DIY Capabilities to Enterprise Webcasting
05/29/2012 Squashing Video Qualms with KnowledgeVision
05/29/2012 Don't Run with Scissors, Run with Technology
05/23/2012 Origin Digital Talks Cloud Encoding at Streaming Media East
05/22/2012 What Does the Cloud Mean for Network Management Providers?
05/22/2012 What Session Border Controllers Can Do for You
05/22/2012 RedSky Delivers Cloud-based E911 Manager
05/17/2012 Mixmoov Brings Video Editing to the Cloud
05/14/2012 Three Tips to Leave Technology Behind This Summer
05/14/2012 Discuss Session Border Controllers with Sonus
05/10/2012 L3 Prime, SIP Print Improve WFO with Call Recording
05/09/2012 Fonality's Cloud Telephony Bolstered with Sonus' Session Border Controllers
05/07/2012 Remote Infrastructure Management Solutions from Opengear Hit the Floor at Interop
05/03/2012 Arianna Huffington is Launching a Kickstarter Campaign to Raise $1 Billion to Buy Back Huffington Post
05/03/2012 How to Compete with Apple and Google
05/03/2012 Lessons Learned from Startup 2012: Have the Guts to 'Pivot'
05/03/2012 The Importance of Social Media for Startups
05/03/2012 Make Real-time Features Real-life Options with a Hosted Contact Center
05/02/2012 Session Border Controllers Explained in 'For Dummies' Book Series
04/30/2012 One Telecom Tool 'They' Don't Want You To Know About
04/30/2012 ISI Exhibits at CBA's 'Law Practice Management and Technology Expo'
04/27/2012 Reducing Deployment Complexity with VoIP Management
04/27/2012 New EVP for Giglinx Brings Expertise in the IP Transit Space
04/26/2012 SIP Print's VoIP Call Recording Now Offers Speech Analytics through Nexidia
04/26/2012 The Benefits of Carrier Bill Reconciliation
04/25/2012 The Benefits of Moving Contact Centers to the Cloud
04/24/2012 IVR Systems: Don't Forget to Use Outbound Services
04/24/2012 Hey, Homegirl, Get a Headset
04/20/2012 Hosted IVR Systems Get Flexible with Interact
04/20/2012 RCCSP Call Center Training Improves Texas City's Utility's Service, Satisfaction, Bottom Line
04/19/2012 New Features for VanillaSoft's Lead Management Software Boost Appointment Settings
04/19/2012 Virtual Courses, Smaller, Less Frequent Higher Quality Training Key Trends: RCCSP
04/18/2012 Session Border Controller Growth Spikes with Use of SIP Trunking
04/18/2012 Growing BPO in the Philippines Requires Increased Adaptability
04/18/2012 IP-based Needs for Australia's Contact Center Market Met through Drishti, PRTA Agreement
04/17/2012 Bouygues Telecom to Integrate Patton's VoIP Gateways
04/13/2012 SIP Print Expands Relationship with Ingram Micro via DistiNow