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By Madhubanti Rudra

Madhubanti Rudra is a contributing editor for TMCnet.
 

Latest Articles
10/29/2014 Solveforce VoIP Services Now Available for Phoenix Businesses
10/29/2014 Bandtel to Come Packed with More Value-added Features This November
10/28/2014 Zayo's IPO Bullish in the New York Stock Exchange
10/28/2014 Recall Intros New Web-Based Information Management Tool For Enhanced Customer Experience
10/27/2014 Gift Specialists Harry & David on Call Center Hiring Spree
10/27/2014 Startek Expanding In Philippines, Opens Fourth Call Center Facility
10/22/2014 Liquid Telecom Partners with NTT for High Quality IP Services in Africa
10/22/2014 Freescale Launches SABRE AI Development System
10/22/2014 Verizon Launched App Development Contest
10/21/2014 Vocalcom Intros Cloud-based Contact Center Solution for US SMBs
10/17/2014 Windstream Launches Student Contest for Connected Future
10/15/2014 Opower's Customer Engagement Platform Gets a Makeover with New Analytic Tools
10/15/2014 Russian Telecom Leveraging VideoMost for Cloud Videoconferencing Service
10/14/2014 TIM Brasil Making Long Haul DWDM Network Smarter with Coriant's Multi-Haul Transport Platform
10/14/2014 Appmethod Apps for IoT Age Connected Drones
10/13/2014 Alta Vista Technology Enhances Its Portfolio with Intacct Cloud Financial Applications
10/10/2014 Agility Health Practice Management Software Available Across North America
10/10/2014 Solveforce Expands Choice
10/10/2014 Genesis Gaming's Robyn Compatible with Both Flash and HTML5
10/09/2014 Freescale Intros Internet of Things Gateway Reference Design
09/23/2014 Riverbed Intros 'ADC-As-A-Service' for Companies Moving to Hybrid Cloud
09/23/2014 TrueConf Becomes RUSSOFT Member, Set to Advocate for Domestic IT Developers
09/19/2014 Lightower Establishes Network Presence in Downtown Philadelphia
09/19/2014 3C Contact Services Announces New Client Wins
09/15/2014 Pakistan's Influential Trade and Commerce Body Adopts Video Conferencing to Boost Overseas Business
09/15/2014 Award Winning UK Hotel's Conferencing Package Loaded with Extreme Team Building Activities
09/15/2014 Agriculture Ministry of India Launches New Service for Transport Sector
09/15/2014 Study: India the Most Powerful Driver of the Mobile Advertising in APAC
09/12/2014 New Cloud Solution Delivers Higher Capabilities for the Blended Call Center
09/12/2014 Abu Dhabi Education Council's Finds Order with New Customer Management System
09/11/2014 Businesses are Appreciating Callcenterpros' New, Intuitive 'Third Party Verification' Services
09/11/2014 Unique Tools, Processes Help Wipro Achieve Strong Customer Satisfaction Scores
09/11/2014 Call Center Company Laurus International Hosting Job Fair for Thousands of Positions
09/10/2014 MultiTech Powering AT&T Developer Program Through Sponsorship
09/10/2014 FiberTech Networks Pumping Fresh Oxygen into Detroit Job Market
09/10/2014 Vodafone's Cloud Based UC Solution Debuts in the UK
09/10/2014 Indian Contact Centers Saving Big on International Calls
09/08/2014 RCN Comes to the 'World's Most Famous Office Building'
09/08/2014 Genesys Acquires System Integrator
09/08/2014 tw telecom's Smart Networking Solutions for the Boston Area Businesses Moving to Cloud
09/08/2014 Teleperformance Hiring 750 Call Center Employees for New Kentucky Facility
09/05/2014 ICG Rebrands Itself as Actua, All Set to Take the Plunge into Multi-Vertical Cloud Markets
09/03/2014 transcosmos, Oracle Japan and INTEC Team Up To Deliver Omni-Channel Customer Support
08/27/2014 With over 100 Million Users Opera is Singing a Happy Song
08/27/2014 Xorcom CompletePBX Systems Now Available at VoIP Supply
08/26/2014 Dialog Semiconductor and Energous Team Up To Make Charging Without Wires Reality
08/25/2014 Website Debuts to Help Businesses Find Best VoIP Products and Services
08/21/2014 Research Finds Huawei and Metaswitch Are the Standout IMS/VoIP Vendors
08/20/2014 Cyan Helping Brazil with Smart Grid Initiatives, Reports Successful Launch Of Second Cylec Pilot
08/20/2014 Surge in Mobile Workforce and Proliferation of Smartphones Fueling Growth in Global UC Market
08/19/2014 CCS Insight Predicts Over 250 Million Smart Wearables Will be in Use by 2018
08/19/2014 Wheelings & Dealings: Capital Fuels Growth for Unified Office
08/15/2014 New Call Center Program Puts Focus on Skill Development and Corporate Tie-up
08/14/2014 APAC Customer Services Set To Hire 200 New Agents and Supervisors
08/13/2014 Muscat Municipality's E-Services Offerings Draw Overwhelming Response from Citizens
08/13/2014 BCC Research-Fiber Optic Sensors is Going to Be a $2.2 Billion Market Globally by 2018
08/07/2014 NetFortris Intros Dodd-Frank Compliant Unified Communications Solution for Financial Sector
08/07/2014 Contact Center Systems Market to Grow in Latin America
08/06/2014 Salesforce Desk.Com Enables Fast-Growing Company to Offer Video-Supported Customer Service
07/31/2014 Managing Gift Cards Becomes Easier with Enhanced Amazon Wallet
07/31/2014 Micromax Invest in Brocade Ethernet to Power New Virtualized Data Center
07/30/2014 Sitel Makes Presence Known in Global Customer Care BPO Space with Top ISG Ranking
07/30/2014 Act Broadband Launches Digital Campaign to Celebrate Its Rebranded Identity
07/29/2014 Maker of Xmax Fixed and Mobile Broadband Solution Wins Second Army Subcontract
07/29/2014 Toshiba Receives Top Honor from TMC for Its IPledge Application Server
07/28/2014 State-run Telco Refuses to Provide Fiber Resources for India's Ambitious G2C E-Services Project
07/28/2014 Datamark Talks Benefits of a Bi-Lingual Call Center Staff
07/21/2014 Top Image Systems Acquires eGistics as Part of Its Cloud Centric Growth Strategy
07/18/2014 Telesphere Bolsters Its Presence in Mid-Atlantic States Through Partnership with CNSG
07/18/2014 Telesphere Bolsters Its Presence in Mid-Atlantic States Through Partnership with CNSG
07/18/2014 Siemens Convergence Bringing Oracle Service Cloud to Central and East European Markets
07/16/2014 US BPO Player Filling 200 Jobs at Its Costa Rican Facility
07/16/2014 California Leads the Nation in Clean Technology
07/16/2014 Indian Call Center Workers Vulnerable To Diabetes
07/15/2014 Fresh Round of Funding Will Help Vidyo to Bring Video Communication to IoT
07/15/2014 HP Teams with Microsoft and Intel to Deliver Optimized Business Mobility Solutions for Today's Mobile Workforce
07/15/2014 InterCloud Reported Surge in the Next Generation Network Solution Sales
07/10/2014 Motel 6 Mobile App Is Now Google Wallet-Ready
07/09/2014 Qualcomm and NTTDOCOMO Introduces First Large-Scale Commercial VoLTE Services in Japan
07/08/2014 Cablevision Enters the Managed Video Conferencing Space with the Expansion of Its Lightpath Offering
07/07/2014 More Schools Using Video Conferencing To Make Learning Easier
07/07/2014 Five9 Makes Deloitte's Fast 500 List
07/02/2014 Accenture Helping India's Largest Bank to Put Technology at the Heart of its Business Strategy
07/02/2014 Comings & Goings: Vox Welcomes Chanley Geveshausen as New Director of Contact Center Solutions
07/01/2014 Forrester: Increased Investments for Social Customer Service Technologies in 2014
07/01/2014 With Android Wear, Enjoy Complete Control Over Wink-Supported Smart Products
06/30/2014 SAP Expanding BPO Operations at Philippines
06/30/2014 Zoom's Cloud-based Meeting Services Available for Australian Academics and Researchers
06/27/2014 Revamped OnForce iOS and Android App Is All Set to Give Big Boost to Worldwide Freelancer Economy
06/27/2014 With New Analytics Capabilities, Revamped Zendesk Insights Promises to Deliver Deeper Understanding of Customers
06/27/2014 Telecom Foundation Extends Funds to Help Bridge Digital Gaps Across Kiwi Schools
06/20/2014 RingCentral Duo Named to 2014 Women of the Channel List
06/20/2014 RingCentral Duo Named to CRN Magazine's 2014 Women of the Channel List
06/19/2014 Next Gen Jamvee Promises to Take Collaboration to the Next Level
06/17/2014 Aussie Retailer Hires Wipro for SAP Overhaul
06/17/2014 Vodafone's OneNet Services Overcome the UC Standardization Hurdles, Driving a Worldwide Adoption
06/16/2014 NTT Plans Global Rollout for Arcstar Conferencing Services
06/16/2014 Equiinet's Communication Solutions to Launch in Midwest
06/12/2014 In The Chat Now Comes Complete With SMS Feature Allowing Businesses to Expand Customer Service Options
06/10/2014 MSAB XRY Version 6.0 to Support Wide Array of Apps