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By Kelly McGuire

Kelly McGuire covers the IP Communications, Information Technology, and other related topics for TMCnet.
 

Latest Articles
11/23/2009 Five9 Showcases Cloud Platform at Dreamforce 2009
11/23/2009 IVR Provider Suggests Smart System to Improve Customer Satisfaction
11/23/2009 Open Source Provider's CRM Apps Now On Windows Azure System
11/23/2009 NICE Acquires Security Management Software from Orsus, Expands Portfolio
11/20/2009 Call Monitoring Systems Rise with IP Phones: Expert
11/20/2009 First Trust Launches New Fund Based on Smart Grid Infrastructure Index
11/20/2009 Polycom's Video Conferencing Systems Reduce FVC's Carbon Footprint, Reduce Expenses
11/20/2009 What's Hot in the Smart Grid: Week in Review
11/20/2009 What's Hot in CRM: Week in Review
11/20/2009 What's Hot in the Smart Grid: Weekend Review
11/20/2009 What's Hot in CRM: Weekend Review
11/19/2009 Salesforce.com Unveils Salesforce Chatter, New Social Networking App for the Business World
11/18/2009 D-Link to Favor Companies that Support Green Practices, Announce Green Logistics Policy
11/18/2009 Progress Solar Now Exclusive Provider of Solar Street Lights
11/18/2009 GSMA and Supporters Complete Phase One of Smart SIM Initiative
11/18/2009 Why Predictive Dialing Is Essential for Small Businesses
11/18/2009 Hosted PBX Provider's CRM Platform Integrates with Voice System
11/17/2009 Salesforce.com Releases Q3 Results, Product News to Come at Dreamforce
11/17/2009 Five9 and Bluewolf Partner to Ramp Up Cloud Integration Services for Call Centers
11/17/2009 SIP Print and Interlink Ink Distribution Partnership Agreement
11/17/2009 Open Source Provider Appoints Larry Augustin as Full-Time CEO
11/17/2009 Salesforce.com Now Equipped with Ribbit's Latest Software for Salesforce CRM
11/17/2009 Support Options Allow Users to Feel Secure with VanillaSoft Products
11/17/2009 CRM Cloud Computing Platform Offers Unparalleled Performance to CRM Agents
11/17/2009 CRM Cloud Computing Software Tools Improve Operations for Users
11/17/2009 Cloud-Based CRM Software Offers Flexibility, Accessibility
11/16/2009 BPA Offers Advice on Managing Operations and Staffing Successful Agents
11/16/2009 Live Answering Service Provider Lessens Costs, Increases Customer Satisfaction
11/16/2009 Easing Daily Operations with Answering Service
11/16/2009 Answering Service Provider Helps Companies Go Green
11/16/2009 Support Options Allows Users to Feel Secure with VanillaSoft Products
11/16/2009 NICE Wins 2009 Asia Pacific Frost & Sullivan Leadership Award
11/16/2009 IVR Provider Says Hosted Solutions Offer Flexibility in Call Center
11/16/2009 CallFire Extends Amazon Kindle Contest Deadline Until Today
11/12/2009 Don't Miss Google's Free Webinar on Maximizing Return on Information
11/11/2009 Open Source Provider and Cloud Computing to Make Possible Successful Combo
11/11/2009 Broadband Stimulus Grant Awards Ramping Up as Unemployment Rate Hits 10.2%
11/11/2009 Salesforce.com's Non-Profit Foundation Launches Services in India
11/11/2009 New Green House Denver Data Center 100 Percent Green
11/11/2009 Walmart's Smart Phone Promotion Allows Customers to Save for the Holidays
11/11/2009 Hosted PBX Providers Call Center Platform Gives Agents Organized Communication Platform
11/11/2009 SIP Print Announces New Financing Division to Benefit SMBs
11/10/2009 VanillaSoft's Data Querying Features Increase Agents Caller Interactions with Full Data View
11/09/2009 New Smart Grid Company Will Assist Broad Energy Conservation Markets
11/09/2009 CallFire.com Goes Green with Environmentally Friendly Systems and Services
11/09/2009 Salesforce.com Selects inContact for Partner Program
11/09/2009 OPC's Tech Support Team Records 100% Positive Results in October
11/09/2009 NICE Expands Video Security System to China's Chongqing Metro
11/09/2009 BPA's Call Monitoring Helps Improve Sales
11/09/2009 IVR Systems Help Agents Increase Customer Satisfaction
11/06/2009 Broadband Expansion in Minnesota Would Help Economy
11/06/2009 Global Thermoelectric Releases Affordable, Efficient Solar Power System
11/06/2009 Additional Features of Five9's Release 7.3 Upgrades User Experience
11/06/2009 Study Reports on Whether Technology Reduces Social Isolation
11/06/2009 NCTA Chief Urges Feds to Rethink Stimulus Plans, Forms Petition
11/05/2009 EnerNex and NIST's Smart Grid Interoperability Panel Making Headway
11/05/2009 IVR Provider Suggests Ways to Improve Call Center
11/04/2009 Jinyoung Intros Environmentally Friendly LED Programmable Signs
11/04/2009 Pike Research Reports Mobile Network to Yield 42% Reduction in Carbon Emissions by 2013
11/04/2009 Skycasters' Landefeld Suggests Satellite Plan for Broadband Stimulus Movement
11/04/2009 Go Green for the Holidays with 'Kashless Rewards' Recycle Program
11/04/2009 Rove Releases New Versions of Mobile IT Management Systems for Smartphones
11/03/2009 Google Sponsors Free Webinar on Maximizing Return on Information
11/03/2009 SIP Print's Product Combines Hardware and Software for Complimentary System for VoIP Phones
11/03/2009 Sales Software's Open Communication Increases Agent-Customer Relationships
11/03/2009 Sales Cloud Provides Essential Tools to Improve Agent Sales
11/03/2009 Sales Software Offers Users a Full Circle System
11/03/2009 SIP Print's Product Combines Hardware and Software for Complimentary System for VoIP Phones
11/03/2009 SIP Print's Software Combines Hardware and Software for Complimentary System for VoIP Phones
11/03/2009 Open Source Provider's CRM Systems Now Offered by Tata Communication to India Market
11/02/2009 VanillaSoft Reseller Program Helps Members Expand Business and Increase ROI
11/02/2009 VeriFone Smart Fuel Controller Improves Gasoline Retailers' Operations
11/02/2009 OPC Reseller Program Offers Individuals Educated Career Path
11/02/2009 NICE Systems' Net Income Down 10 Percent for Q3
11/02/2009 SIP Print Combines Hardware and Software for Dynamic VoIP Phone System
11/02/2009 BPA's Agent Training Essential to Successful Operations
11/02/2009 Thinking Phone's C3 Platform Combines UC with Integrated Customer Management Apps
11/02/2009 CallFire Adds Classical Music to Open Source Systems Offerings
10/29/2009 Entrepreneur tells Congress Middle-mile Investment Crucial to Rural Broadband
10/29/2009 North Carolina Receives $200 Million in Smart Grid from Obama Grant Awards
10/28/2009 California Pet Supply Manufacturer Turns Company Facility into 100% Solar Powered
10/28/2009 California Pet Company Turns Company Facility into 100% Solar Power
10/28/2009 Broadband Agencies Receiving Scrutiny Over Grant Delay
10/28/2009 First Round of Broadband Stimulus Grants Delayed
10/28/2009 Why Call Recording is Necessary in the CRM Industry
10/28/2009 Five9's Inbound Call Center System Offers Agents Improved Communication Abilities
10/28/2009 CallFire Announces Developer Contest for Chance to Win Amazon Kindle
10/27/2009 Obama to Deliver $3.4 Billion in Government Grants for Smart Grid
10/26/2009 VanillaSoft's User Friendly Auto Dialer Systems Save Time and Money
10/26/2009 World Health Organization to Release Study on Correlation Between Cell Phone Usage and Brain Tumors
10/26/2009 Open Source CRM Provider to Host Webinar on Selecting Cost Effective, Successful CRM System
10/26/2009 OPC's Emergency AutoDialer Allows Users to be Prepared for Unpredictable Situations
10/26/2009 Hosted PBX Provider's Instant Messaging System Allows Users to Accurately and Safety Communicate with Staff and Customers
10/26/2009 BPA's Agent Evaluation Software Allows for Agent Feedback and Increased Productivity
10/26/2009 NICE Selected for Gartner Leader Quadrant of 2009 Workforce Optimization Report
10/26/2009 IVR Provider Releases On-Demand Nationwide Phone Numbers
10/23/2009 In Response to Economic Recession, U.K. Public Turn to Energy Saving Practices
10/23/2009 BlackBerry Bold 9700 Smartphone Now Available
10/23/2009 Smart Grid Conferences Ramping Up to Inform Industry Execs on New Innovations
10/23/2009 OWC On-site Facility Now 100% Wind Powered