Information Technology

CONTRIBUTORS

Paula Bernier Info

Paula Bernier is Executive Editor at TMC where she writes, edits and manages editorial content for INTERNET TELEPHONY, CUSTOMER and IoT Evolution magazine. She's also a regular contributor to TMCnet. Bernier was formerly editor in chief of xchange magazine, where she worked for more than 11 years. She’s also acted as a senior writer for Inter@ctive Week. Bernier got her start in telecom at Telephony magazine, where she spent nearly five years, leaving as the news director. Bernier also has been on the reporting staffs of various mainstream daily and weekly newspapers in Iowa, Minnesota and South Carolina.
 

Latest Articles

12/12/2017 Zoom Video Communications Trumpets 2017 Growth
12/12/2017 5 MSPs Merge, Plan Australian IPO
12/12/2017 Avaya and Partners Offer FatPipe's MPVPN
12/12/2017 A Quarter Century with Ciena
12/11/2017 Mapping KPIs to Key Business Imperatives
12/11/2017 IMImobile Brings Omnichannel Chat to CXexchange
12/11/2017 Net2Phone Partners with Master Agent TeleDomani
12/11/2017 India's Recording Requirements Take Effect Next Month
12/11/2017 Cohesity Highlights Successes in Government Sector
12/11/2017 Mobile Experts Reveals 5G Forecasting Method
12/11/2017 Reports Discuss Optical Trends, Advancements
12/11/2017 IGEL Adds Skype for Business Support
12/11/2017 Dell'Oro, IDC Report on WLAN Market
12/11/2017 Harman, Samsung Huddle Together
12/08/2017 Pricing Differently: Gemalto's solution for Mobile App SDK Licensing
12/08/2017 Nokia's Wavence Microwave Powers KCP&L Communications
12/08/2017 Connectria Taps Epsilon for Cloud Connectivity
12/08/2017 Survey Suggests Interest in Embedded Video
12/07/2017 JPIX Gets Into the Coriant Groove
12/07/2017 Businesses Need to Embrace Messaging Trend
12/07/2017 Partners Offer Mobile App Vulnerability Testing
12/07/2017 Cableco SMB Expansion Continues at Comcast
12/07/2017 EU Group Addresses Automatic, Remote Fiber Management
12/07/2017 Voip-Pal Claims Patent Victory Against Apple
12/06/2017 3Q Delivers Ethernet Switching, Router Growth
12/06/2017 Success in the Contact Center
12/06/2017 The Keys to Friendly, Productive Conference Calls
12/06/2017 MTN Nigeria Taps Nokia for CX Effort
12/06/2017 Blue Cedar Employs Apple's Face ID
12/06/2017 Mitel Survey Promotes Machine-to-Person Communications
12/06/2017 How to Improve Contact Centers & CX
12/06/2017 Vodat is Buying Axonex
12/05/2017 How to Improve AHT in Call Centers
12/05/2017 TMC Reveals 2017 Friend of the Channel Award Winners
12/05/2017 How to Secure Your Business for 2018
12/05/2017 BlockMesh to Launch Blockchain-Based Bandwidth Exchange
12/05/2017 Amid Cryptocurrency Mania, Coinsquare's goNumerical Raises CAD $10.5M
12/05/2017 Say the Word: RingCentral Meetings for Alexa
12/05/2017 Estech Systems Introduces New Smartphone App
12/05/2017 FreeSWITCHService Introduces Videoconferencing for Consumer Durables
12/04/2017 SD-WAN Suppliers Partner to Supplement Security
12/04/2017 Fujitsu Expands K5 Cloud with Nuage
12/04/2017 The Power of Positive Conversation
12/04/2017 Ciena: MEF17 Highlighted Automation, Orchestration Advancements
12/04/2017 Capital One Financial Begins Critical Stack Beta
12/04/2017 Why Voice Can Make or Break CX
12/01/2017 Telco TIM Considers ADTRAN's SD-Access
12/01/2017 PrimeVOX Promotes VoIP Survivability, Voice Quality
12/01/2017 Amdocs Makes Magic, Introduces Intercarrier Orchestration
12/01/2017 GL Communications Puts VQuad to the Test
12/01/2017 R&S Unveils 5G NR Sub-6GHz Test Solution
12/01/2017 How to Execute a Successful Software Licensing Strategy
12/01/2017 VeloCloud Unveils Outcome-Driven Networking
12/01/2017 Ignite Calls on 9 for Mobile Services
11/30/2017 Net2Edge Unleashes Liberator 305-LTE 1G NID
11/30/2017 Cavium Provides HPE Apollo, ProLiant NICs
11/30/2017 TeleTech's Motif Buy Emphasizes Digital Trust
11/30/2017 How Universities Are Enabling Virtual Exchange
11/30/2017 Symphony Prepares for 2018 Expansion
11/30/2017 The Growing Market Opportunity for Videoconferencing
11/30/2017 R&M: Tabletop Conferencing Space is Growing
11/30/2017 F&S Assesses the Growing UCaaS Arena
11/30/2017 Ciena: India Must Prepare for 5G
11/30/2017 Mobile Broadband Lights Up India's Optical Market
11/29/2017 Company Helps MVNOs Mobolize Against Competition
11/29/2017 Ciena Stacks Up the Awards
11/29/2017 ONAP Goes to Amsterdam
11/29/2017 What's Next for Workforce Management
11/29/2017 How to Define, Measure Customer Satisfaction
11/29/2017 The Benefits of Annualized, Provisional Scheduling
11/29/2017 What's Driving Growth in Ethernet Controllers
11/28/2017 Q&A with Infineon's Steve Hanna: IoT Zombie Apocalypse, Post-Quantum Cryptography
11/28/2017 Trimble is Transforming the Way the World Works
11/27/2017 ONAP Releases Amsterdam for Automation, Orchestration
11/27/2017 Italtel Collaborates with Startups via New Program
11/27/2017 ETSI Adopts, Integrates LS Telcom Research
11/27/2017 BICS Report Addresses 4G, 5G, IoT, Roaming, VoIP, VoLTE Trends
11/27/2017 SoftBank Employs AudioCodes for UC Service
11/24/2017 Telcos Continue to Push Fiber Story
11/24/2017 W3C Offers WebRTC Work Update
11/22/2017 PortaOne, PROTEI Extend Relationship
11/22/2017 How to Optimize Call Center Scheduling
11/22/2017 What Makes a Strong Call Center Manager
11/22/2017 Merry VoIP Fraud!
11/22/2017 TransNexus: Tests Prove Caller Authentication Efficacy
11/22/2017 Finisar Announces 100G SWDM Firsts
11/22/2017 ProLabs Transceiver Enables 2.5G Using NBase-T
11/22/2017 Amdocs Unveils New Orchestration Solutions
11/22/2017 TelcoBridges: FreeSBC is Ready for Download
11/22/2017 Audio-Technica Opens Dubai Office
11/22/2017 How the UC&C Space is Changing
11/22/2017 Make WFO Part of Your Digital Transformation
11/21/2017 Ready, Set, Go! Titanium Cloud Provides Carriers Billions of Dollars in Upside
11/21/2017 Pai Makes His Case for Title II Repeal
11/21/2017 Ready, Set, Go! Titanium Cloud Provides Carriers Billions of Dollars in Upside
11/21/2017 Aquantia Leads the Multi-Gig Revolution
11/21/2017 Aquantia Leads the Multi-Gig Revolution
11/21/2017 Telesystem: The New Name in Communications
11/21/2017 Cisco Working on Standalone OS
11/21/2017 ECOMP, OPEN-O Orchestration Efforts to Merge