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Susan J. Campbell Info

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Communications and Broadband
By Susan J. Campbell

Susan J. Campbell is an independent copywriter with 15 years of direct and business-to-business marketing experience. As a freelancer, Susan has written copy for large corporations and independently owned businesses specializing in business-to-business sales. She has also had her research published by the University of Hawaii.

Before becoming a freelancer, Susan spent fifteen years in the sales field. Her sales activity included consumer and business-to-business selling. She holds a B.S. in Business Administration with a marketing emphasis from Missouri Western State University.

Susan is a contributing editor for TMC and runs Susan J. Campbell Copywriting Services out of her home office. You can visit her business website at susanjcampbell.com.
 

Latest Articles
12/28/2016 Cisco Expands Opportunities for Open Networking
12/23/2016 Mad Marketer Explores Agency vs. In-House
12/21/2016 Amazon Expands Web-Scale Networking to UK
12/20/2016 Ways to Optimize Call Center Solutions
12/20/2016 Microsoft Vulnerability Threatens Software Licensing
12/19/2016 Microsoft's LinkedIn Acquisition to Help HCM Experts
12/19/2016 Using Telemarketing Software to Shift to Self-Service
12/19/2016 3rd Party Remote Call Monitoring to Leverage Twitter
12/19/2016 Four Best Call Center Management Practices
12/19/2016 Workforce Management to Remain in Strong Demand
12/19/2016 Tips to End Conferencing Chaos
12/14/2016 Tips for Contact Center Omni-Channel Customer Engagement Excellence
12/13/2016 Why Workforce Management is a Must
12/12/2016 Workforce Optimization to Play Larger Role in 2017
12/12/2016 How Chatbots Improve Omni-Channel Customer Engagement
12/12/2016 Tips to Prepare for Software Licensing Audit
12/12/2016 3rd Party Remote Call Monitoring to Improve CE
12/12/2016 Telemarketing Software and the Importance of Marketing
12/12/2016 Call Center Management Best Practices
12/09/2016 Why SD-WAN is More Secure
12/08/2016 Tips for Workforce Management Success
12/08/2016 Call Center Management Ready to Embrace AI
12/07/2016 Transforming Network Infrastructure Gets Boost with Acquisition
12/07/2016 Web-scale Networking: A History Lesson
12/06/2016 Webinar: Servitization for Software Monetization
12/06/2016 UCC Drives Demand for Real-Time Communications
12/05/2016 Omni-Channel Customer Engagement Gets Biometric
12/05/2016 Software Licensing Migration Best Practices
12/05/2016 Easy Number Porting to Wholesale VoIP
12/05/2016 Call Accounting Looks at Hybrid Cloud
12/01/2016 Conferencing: Sometimes It's All About that Base
12/01/2016 IP PBX Benefits Can't Be Ignored
11/30/2016 Hybrids to Drive Demand for SD-WAN
11/30/2016 How Better Call Center Scheduling Improves Holiday Shopping
11/30/2016 Improve Customer Service with Business VoIP
11/29/2016 Is Your Web-Scale Networking Performance Lacking?
11/29/2016 Steps to Ensure Software Licensing Continuity When Migrating Data
11/29/2016 Look for These Qualities When Hiring Call Center Agents
11/29/2016 Call Accounting Solutions Help Keep the Smart in Smartphones
11/29/2016 Fraud Protection- Don't Forget Your VoIP
11/28/2016 Why Job Shadowing Shouldn't Be the Prime Tool in Call Center Training
11/23/2016 NFV Essentials Provides Pathways to Telcos in the Cloud
11/22/2016 Don't Leave Your Fiber Unchecked - Hacking is Way Too Easy
11/22/2016 Black Friday is Coming and the Customer Experience is About to Get Very Real
11/22/2016 Software Licensing Challenges in Cloud Very Real for Independent Vendors
11/21/2016 Nextiva Brings Industry Experts to Phoenix to Add Value for Clients
11/21/2016 Top Down Directives Don't Work to Change Culture
11/21/2016 Porting Wholesale VoIP Projects Makes Sense with the Right Provider
11/21/2016 Tips to Effectively Closing the Telemarketing Sales Call
11/21/2016 Why Job Shadowing Shouldn't Be the Prime Tool in Call Center Training
11/21/2016 Communication Focus Shifts from Devices to Experiences
11/15/2016 How Call Recording Helps Ensure HIPAA Compliance
11/15/2016 How Small Businesses Can Benefit from VoIP
11/15/2016 Tips for Easing the Cold Call
11/14/2016 Why Cultural Diversity is a Must in the Contact Center
11/14/2016 Enhanced Reporting Capabilities Improve Call Performance
11/10/2016 Be Leery of the Low-Hanging Fruit - It Might Be Rotten
11/10/2016 Celebrity Branding - Not Always Worth the Price
11/09/2016 Making the Transition to Telecommuting Doesn't Have to be Painful
11/08/2016 To Have an Oreo Moment - You Need to Be Bigger Than Oreo
11/08/2016 Digital Technology to Consider for Optimal Market Reach
11/08/2016 Moving to the Cloud - Due Diligence Required for Successful Migration
11/07/2016 Why Call Center Scheduling Demands Automation
11/07/2016 Network Threats are Everywhere: Don't Assume You're Ready
11/07/2016 This is One Technology Call Center Management Can't Afford to Delay
11/07/2016 Successfully Landing Appointments is All in the Details
11/04/2016 The Best Customer Experiences Put Everyone on the Same Team
11/04/2016 Diameter Signaling Grows to Meet User Demands
11/04/2016 #Pence Forced to Improvise After Power Outage During Rally
11/02/2016 Revolabs Explores Wireless Readiness
11/02/2016 ZYCOO Intros New Products, Offers Training at Dubai Location
11/02/2016 Shift Toward Mobility Demands the Management of Call Accounting
11/02/2016 Customers Have Choice- You Want to Be Number One
11/02/2016 The Best Approach to Performance Management May Be a Culture Change
10/27/2016 Report Helps Manufacturers Get Ready for IoT
10/27/2016 Hotel Brands Falling Short with Omni-Channel Opportunities
10/26/2016 How Real Time Communications is Benefiting the Banking World
10/26/2016 Pinterest Gets in the Influencer Game with Pin Collective
10/25/2016 Don't Forget These Rules in Your Content Marketing Promotion Plan
10/25/2016 Pay-Per-Use in Medical Equipment Forges New Opportunities in Healthcare
10/25/2016 Why Power Protection Shouldn't Be an Afterthought
10/25/2016 How Big Data Offers Great Human Resource Opportunity
10/25/2016 Video Conferencing: Collaboration Tool or Workplace Distraction?
10/24/2016 How Real Time Communications is Benefitting the Banking World
10/24/2016 Embrace IoT Before Opportunities Pass You By
10/24/2016 Call Center Management in the Philippines Could Be Cutting US Ties
10/21/2016 Acquisitions in Workforce Optimization Software Market Drive Better Solutions
10/20/2016 Want More Loyal Customers - Invest in Your Agents
10/20/2016 Why Operators in Developing Regions Need NFV
10/20/2016 Next Generation Content Delivery is Great, But is it Enough?
10/20/2016 Go for the Sure Win with Workforce Management
10/20/2016 Capturing the Voice of the Customer Requires Great Surveys
10/19/2016 Is the Traditional Marketing Agency on the Road to Die?
10/19/2016 Integration Key to Successful Software Licensing
10/19/2016 5G is Coming- Will You Be Ready?
10/18/2016 Hesitations Don't Have to Limit Access to the Cloud
10/18/2016 Five Tech Trends Sure to Challenge Business Success in 2017
10/17/2016 Agency Focused Exclusively on Nonprofits Paves New Marketing Path
10/17/2016 Best Bet for Quality Monitoring: Look to the Pros
10/17/2016 Don't Just Manage Communications, Focus on Collaboration