Unified Performance Management

Nimsoft (News - Alert) provides a multi-tenant unified performance management solution offered as an IT Management-as-a-Service. Recently, the company revealed that an India-based managed service provider (MSP) has deployed the company’s solution to improve performance management across the organization.

Olive Solutions, an MSP specializing in data center design and operations, managed services and remote infra management, deployed the Nimsoft Unified Manager in order to improve clients’ uptime by offering enhanced visibility, effective performance management and proactive problem resolution.

"To win in today's highly competitive global IT services marketplace, MSPs like Olive Solutions have to offer extreme reliability and uncompromising accountability at less cost," said Chris O'Malley, Nimsoft CEO in a statement. "Nimsoft Unified Monitor uniquely supports this essential value proposition by providing a complete service support solution that is both highly robust and highly cost-effective."

This unified performance management solution helps organizations easily monitor and manage IT services, as well as seamlessly integrates with existing infrastructures.

With the advanced management capabilities of Nimsoft Unified Monitor, Olive Solutions is able to demonstrate its ability to deliver better and more transparent services.

Additionally, the unified performance management solution automatically triggers service tickets to help prevent downtime. By integrating different functions in the organization, the solution passes information along to staff members so that they can solve issues together in a short period of time. This, in turn, improves the performance levels of critical applications and systems across multiple locations including on-premise or cloud. 

"Many of our clients have multiple offices," Pravin Mohite, CEO, Olive Solutions concluded. "The Nimsoft multi-tenant architecture enables us to provide each client with their own private, tailored view of infrastructure and trouble-ticket status--while we benefit from the efficiency of using a single, scalable toolset to manage all of our clients' environments in a common manner."