Cloud Communications

Cloud Communications Feature

March 28, 2011

Telesphere Outlines Major Features of Telesphere Complete Hosted PBX

By David Sims, TMCnet Contributing Editor

Officials of Telesphere (News - Alert) recently outlined their Telesphere Complete offering, billing it as “the all-in-one smart voice and data product that simplifies the way you connect for business.”

Telesphere, a nationwide cloud communications service provider with customers in more than 44 states, provides small and medium businesses services and features typically available only to larger corporations.

Its Telesphere Complete offering is yet another way to simplify the business process.

Since it is fully-hosted PBX (News - Alert) offering, the technology offers private data connection, business-class IP phones and installation, bundling turnkey phone and Internet service.

The product also offers 24/7 support and is promoted as “scalable to meet your changing needs, packing growth potential at a predictable cost.”

Itemizing what they see as the specific business advantages of the product, Telesphere officials say that Telesphere Complete offers “hassle-free connectivity from a single provider.” Since everything is offered from one provider – including phone service, unlimited Internet access and an allocated private IP connection –customers receive just one bill, helping to simplify the process.

In addition, companies can invest in growing their business as it is not necessary to purchase expensive equipment or sign maintenance contracts.

Instead, “you can allocate more capital towards expanding your business.”

The cloud communication company’s solution also lets users connect multiple offices as if they are all under a single roof with nationwide 4-digit dialing. Moreover long distance calling between offices on Telesphere service is free.

Telesphere officials say with the system, you will never miss a call, “even in disasters or outages,” since “a secure, power-protected environment and built-in redundancy prevent any interruption to your service, so your customers can still reach you at all your designated locations.”

Last month TMC (News - Alert) reported that Telesphere’s success with its latest service Speak2Dial has been so positive that the cloud communications company decided to extend its use of Lyrix Inc’s Mobiso Suite, which powers the service.

Speak2Dial allows users to access a company’s directory through voice prompts from their office or cellular phone, according to company officials. Instead of having to memorize someone’s extension or start typing a person’s last name into the phone to find his/her line, Speak2Dial allows users to do all of that by simply using their voice.


David Sims is a contributing editor for TMCnet. To read more of David’s articles, please visit his columnist page. He also blogs for TMCnet here.

Edited by Carrie Schmelkin
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